Pavni Shukla
Lucknow
Summary
Bilingual and Technical Services Engineer with 3 years of hands-on experience in designing, implementing, and managing IT systems. Proven track record of delivering high-quality work and consistently exceeding expectations. Committed to leveraging my skills and experience to tackle challenging assignments and contribute effectively to organizational success. Fluent in Japanese and English, with a strong ability to communicate complex technical concepts clearly.
Experience working with JApanese clients, demonstrating strong cross-cultural communication skills and an ability to navigate diverse business practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Technical Services Engineer
FUJITSU CONSULTING INDIA PRIVATE LIMITED
Pune
06.2024 - Current
- Promoted to Assistant Technical Services engineer on June 1, 2024.
- Developed customer service skills by responding to inquiries in a timely manner.
- Collaborated with cross-functional teams to develop innovative solutions for complex problems.
- Guide the setup and installation process, ensure all systems and programs are working well together, and assist with resolving any issues or conflicts.
Bilingual System Engineer
Fujitsu Japan
Osaka
12.2022 - 05.2024
- Build web pages for retail division client using HTML, CSS.
- Worked with Filipino members for Alpine client.
- Worked on POS machine at client's office.
- Performance and load testing using the JMeter tool.
- Worked as a bridge engineer between Japanese and Filipino members.
- Conducted daily Scrum meetings to facilitate project progress and team collaboration.
- Collaborated with Japanese colleagues and gained extensive knowledge of Japanese work culture.
Technical Service Trainee
Fujitsu Consulting India Private Limited
Pune
09.2021 - 11.2022
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Backend support work.
Education
Japanese Intermediate - Japanese Language Intermediate
Nec Japanese Language Academy
New Delhi05-2020
Japanese Language - Japanese Studies
Manav Rachna International University
Faridabad12-2019
Bachelor of Arts - Economics
Delhi University SOL
New Delhi09-2018
Skills
- System diagnostics
- Technical- HTML
- Regression testing, SQL
- Customer Support
- Project Management and team leadership
- Bilingual communication (English/Japanese)
- Agile Scrum
- Team collaboration and problem solving
- Software Installation
Certification
- Scrum Alliance
- JLPT N4
- JLPT N5
Timeline
Assistant Technical Services Engineer
FUJITSU CONSULTING INDIA PRIVATE LIMITED
06.2024 - Current
Bilingual System Engineer
Fujitsu Japan
12.2022 - 05.2024
Technical Service Trainee
Fujitsu Consulting India Private Limited
09.2021 - 11.2022
Japanese Intermediate - Japanese Language Intermediate
Nec Japanese Language Academy
Japanese Language - Japanese Studies
Manav Rachna International University
Bachelor of Arts - Economics
Delhi University SOL
- Scrum Alliance
- JLPT N4
- JLPT N5
Similar Profiles
Shwetha VishrutShwetha Vishrut
Technical Service Engineer Expert at Fujitsu Consulting India Private LimitedTechnical Service Engineer Expert at Fujitsu Consulting India Private Limited
Manjunath GManjunath G
Technical Service Engineer at Fujitsu Consulting India Private LimitedTechnical Service Engineer at Fujitsu Consulting India Private Limited
Prakash VellasiriPrakash Vellasiri
Client - H&M- Associate Technical Service Engineer at Fujitsu consulting India private limitedClient - H&M- Associate Technical Service Engineer at Fujitsu consulting India private limited