HR Shared Services expert with over 5 years of experience in implementing and managing centralized HR service delivery models. Proficient in process standardization, HCM tools (SAP SuccessFactors), and change management. Adept at enhancing efficiency, reducing costs, and improving employee satisfaction through strategic HR operations.
Overview
5
5
years of professional experience
Work History
HR & Admin Assistant Manager
Alembic Pharmaceuticals Ltd.
07.2021 - 11.2022
Led entire recruitment process including sourcing strategy; interviewing; reference checking; rolling out offers to applicants; managing and delivering induction training for the new hires
Controlled day-to-day HR and Administration processes, including Compensation & Benefits, Talent Acquisition, and Performance Management
Vigilantly monitored HR budget, employing strategic measures to mitigate spending without compromising operational efficiency
Creating and transmitting precise & concise monthly MIS reports of departmental activities to the Top Management
Played crucial role in internal and external audits, ensuring compliance with industry regulations and cGMP norms
Implemented and maintained HR policies and procedures aligned with effective HR practices for pharmaceutical industry
Conducted training sessions on HR policies, safety protocols, and relevant topics for employees
Oversaw performance management processes, including goal setting, appraisals, and development plans
Overseeing all procurement activities and issuing important purchase orders, contract agreements, verification of invoices as well as bills.
HR & Admin Senior Executive
Sun Pharma Laboratories Ltd.
12.2020 - 07.2021
Defined Human Resource metrics and future manpower forecasts, aligning with company's business strategy
Managed company chart and supported inventory accounts, ensuring efficient resource allocation
Liaised with government departments, leading preparation and rollout of security SOPs
Drove classification programs for vendors, maintaining healthy working relationships
Administered agreements and developed initiatives for enhanced enterprise efficiency.
HR Shared Services Executive
Zydus Healthcare Ltd.
12.2017 - 12.2020
Created reports summarizing progress against organizational goals and objectives.
Coordinated cross-functional teams to deliver high quality results within tight timelines.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Established relationships with key partners and vendors to ensure successful project outcomes.
Analyzed financial data to identify areas of cost savings and revenue growth.
Conducted research on industry trends, competitive landscapes, and customer needs.
Led initiatives to improve customer service levels throughout the organization.
Efficiently handled Payroll Management and Processing, collaborating closely with finance and outsourced vendors.
Managed budgeting processes for various projects across the organization.
Created and maintained employee records, ensuring accuracy of personnel data.
Provided assistance to employees regarding Human Resources policies and procedures.
Resolved employee inquiries related to benefits, compensation, and other HR topics.
Education
MBA - Human Resources
Sikkim Manipal University
Bachelor of Arts - Literature
Skills
HR Shared Services Implementation
Payroll Administration
Talent Acquisition
Onboarding Processes
Leadership & Team Motivation
Statutory & Audit Compliance
Performance Management
Training & Development
Compensation and Benefits
HR Metrics Reporting
SAP HCM, DARWINBOX & ARS WIN
Advanced MS Office Suite
Accomplishments
Led recruitment efforts, ensuring timely key role placements and enhancing team capabilities.
Orchestrated impactful employee engagement initiatives, fostering a positive workplace culture.
Excelled in external audits (WHO, DELOITTE & E&Y) with a flawless record, showcasing commitment to compliance.
Led an 8-member HR team, overseeing payroll and providing effective leadership.
Streamlined HR expenditures by 15% through strategic hiring and market reviews, showcasing financial acumen.
Languages
English, Hindi, Nepali & Bengali
Hobbies and Interests
Avid reader, Music enthusiast, Travel connoisseur, and Game aficionado.
References
References available upon request.
Timeline
HR & Admin Assistant Manager
Alembic Pharmaceuticals Ltd.
07.2021 - 11.2022
HR & Admin Senior Executive
Sun Pharma Laboratories Ltd.
12.2020 - 07.2021
HR Shared Services Executive
Zydus Healthcare Ltd.
12.2017 - 12.2020
MBA - Human Resources
Sikkim Manipal University
Bachelor of Arts - Literature
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