Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic

Pawan Kumar

Noida

Summary

To work in a creative and challenging environment where I could constantly learn and successfully deliver solutions to problems which would effectively utilize my skills and domain expertise.

Overview

12
12
years of professional experience

Work History

Admin Assistant

Infogain India Private Limited.
04.2015 - 11.2022
  • Company Overview: (TPA SMS intregrated services)
  • Transport Managements- Prepare routes, invoicing, Cab checklist, Cab arrangements for all the shifts Planning & Monitor of Infogainer Pick up & Drop ensure all the transportation on timely, Tracking of record, budgeting & accounting
  • Vending Machines: Manage Contract, Employees Supervise overall cleanliness of the premises (Floors, work station, building premises, transport yard, Finance, Internal Audit), reserving the training rooms, co-ordination with HR - Team
  • Backup of Client requirements & Procurement, Purchasing
  • Vending Machines: Responsible to ensure the hygiene, working condition of machines and monitor the readings on daily basis
  • Maintaining the tracker for machine readings
  • Mail Room: Taking care of Mail room in-coming & out-going mail and couriers
  • Event Management: Coordinating with event team, procurement and ensuring arrangements as per request
  • Also maintaining tracker on daily basis
  • Client Visits: Having Major Role to take care of Client Visit's and fulfils their requirements
  • Organize the details of special events, travel arrangements, corporate agendas, itineraries and setup high level conference calls
  • Cafeteria Services: Responsible to monitor the services and ensuring the hygiene of the kitchen
  • Monitoring the menu, providing necessary infrastructure on timely basis to service provider
  • Also maintain the complaint and feedback tracker
  • New Product introductions Manage inventory of the Kitchen equipment leasing of vendors Prepare menu for the week in consultation with the Food Committee members
  • Conference Booking: Responsible for tracking the bookings of conference rooms
  • Plan and coordinate corporate lunch and develop presentations for related on/ offsite meetings
  • Feed Back: Present facilities induction to new joiners
  • Attend Inter-active session with employees and Team leads to take a feedback on the services
  • Physical Security mooring for security guard, reception, work place
  • Assets management

Customer Support Executive

iEnergizer
01.2011 - 03.2012
  • Taking call from customer and provide customer support of different level L1,L2
  • Resolve customer query regarding payments
  • Provide end to end solution to customers for telecom domain (Aircel)
  • Raise ticket for CRM for network and payment problems

Admin Coordinator

Visible Alpha Solution India Pvt, Ltd.
11.2022
  • Company Overview: (TPA Krystal Intregrated)
  • Keeping track of HK, Pantry consumable and inventory
  • Taking care of day to day repair and maintenance work
  • On boarding new vendors and finalizing contract as per requirements
  • Extensive experience in Transport, Vending Machine, Corporate event, Security Management
  • Providing Extensive Support for admin, security, transport, food during client visit
  • Monitoring Email room for incoming and outgoing mails and courier
  • Provide admin support during organisation- Stationary, food etc
  • Experienced in managing vending machine facilitated during organisation
  • Handling Cafeteria to monitor the services and ensuring the hygiene of the kitchen
  • Monitoring the menu, providing necessary infrastructure on timely basis to service provider
  • Communicating with cab, food, data card, telecom service provider on regular basis to resolve issues

Education

Diploma In computer hardware and networking -

01.2019

M.A -

IGNOU
Delhi
01.2019

B.A Honors -

Vinova Bhave University
Jharkhand
01.2010

Intermediate -

Jharkhand Academic council
Ranchi, Jharkhand
01.2007

High School Certification -

CBSE Board
Jharkhand
01.2005

Skills

  • Transport managements
  • Vending machines management
  • Mail room/courier management
  • Event management
  • Client visits support
  • Cafeteria services
  • Conference room booking/monitor
  • Feedback for onboarding candidates
  • Physical security
  • Assets Management
  • Facility Management
  • Transport Management
  • Electricity consumption Tracker, AMC
  • Housekeeping
  • Security/CCTV
  • Vendor Management
  • Document Management
  • Recordkeeping
  • Data Entry

Accomplishments

  • Crusted Partner Award from Infogain in 2018
  • Crusted Partner Award form Infogain in 2016

Disclaimer

I hereby declare that the above written details are true to the best of my knowledge

Timeline

Admin Coordinator

Visible Alpha Solution India Pvt, Ltd.
11.2022

Admin Assistant

Infogain India Private Limited.
04.2015 - 11.2022

Customer Support Executive

iEnergizer
01.2011 - 03.2012

Diploma In computer hardware and networking -

M.A -

IGNOU

B.A Honors -

Vinova Bhave University

Intermediate -

Jharkhand Academic council

High School Certification -

CBSE Board

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