Pawan Kumar
Shimla
Summary
Professional with solid experience in banking support, adept at resolving customer inquiries and fostering positive relationships. Proven ability to collaborate effectively with team members and adapt to evolving demands. Highly skilled in problem-solving, active listening, and maintaining composure under pressure. Reliable and focused on delivering exceptional results in customer-centric environment.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Agency Manager
SBI Life Insurance Company
02.2025 - Current
- Facilitated open communication channels within the agency environment that promoted collaboration towards shared goals among staff members.
Relationship Officer
Aditya Birla Sunlife insurance company ltd
07.2019 - 02.2025
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
Business Development Executive
IndusInd Bank Ltd
04.2018 - 06.2019
Education
B. Com -
Himachal Pradesh University
Shimla, IndiaMBA - Finance
A.P. Goyal University
Shimla, India08-2017
Diploma in Tally Finical Accounting Program - undefined
Hind Computer Education
Skills
Good knowledge of MS Word
Excel
Relationship building
Sales growth
Customer service
Teamwork and collaboration
Timeline
Agency Manager
SBI Life Insurance Company
02.2025 - Current
Relationship Officer
Aditya Birla Sunlife insurance company ltd
07.2019 - 02.2025
Business Development Executive
IndusInd Bank Ltd
04.2018 - 06.2019
Diploma in Tally Finical Accounting Program - undefined
Hind Computer Education
B. Com -
Himachal Pradesh University
MBA - Finance
A.P. Goyal University
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