Pawan Kumar Chaturvedi
Lead Security & Loss Prevention
New Delhi
Summary
Dynamic Physical Security, Loss Prevention, and Corporate Services professional with 18 years of experience safeguarding assets, minimizing shrinkage, and strengthening operational controls. Expertise in fraud analysis, risk assessment, security automation, compliance, and fire & safety training authority liaising, with a proven record of leading teams, improving inventory accuracy, and driving enterprise-wide operational efficiency.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Lead Security - Loss & Prevention
Reliance Jio Infocomm Ltd.
Delhi
12.2023 - Current
- Led comprehensive Various Site Audit Programs to safeguard business operations, merchandise, and company assets, significantly reducing shrinkage, revenue leakage, and operational disruptions.
- Conducted end-to-end business risk assessments, implemented security automation, and ensured compliance with statutory requirements, fire & safety regulations, and loss-prevention standards through coordination with training authorities and regulatory bodies.
- Strengthened inventory integrity by evaluating supply-chain and store-level controls, resulting in reduced aging stock, damages, defects, and returns.
- Directed complex investigations involving theft, internal fraud, and pilferage, ensuring structured evidence management, cross-functional coordination, recoveries, and legal follow-ups.
- Audited high-risk operations, including certifications, safety measures, training, and inventory reconciliation, to ensure accuracy, compliance, and protection of daily sales revenue.
- Drove operational excellence initiatives focused on productivity enhancement, cost optimization, and process standardization, improving margins and scalability.
- Managed retail security vendors and governance frameworks, delivering service optimization, cost efficiencies, and reduced operational and reputational risk.
- Retail Business
- Led end-to-end audits for 36 business sites (including 34 branch offices, 1 state office, and 1 regional office), ensuring the protection of people, assets, and operations while minimizing profitability risks.
- Enhanced inventory accuracy from 98% to 98.67% by optimizing supply chain processes and reducing aging stock, damages, defects, and returns.
- Managed security vendor operations with 175 deployments across 36 sites, driving process improvements and strategic governance initiatives that delivered substantial cost savings and mitigated operational risks.
Sr. Executive Business Excellence
Landmark Group
Dubai
01.2014 - 08.2019
- Developed and implemented a comprehensive inventory audit strategy, significantly enhancing cost control and inventory accuracy.
- Conducted process, financial, and systems audits, ensuring strict adherence to Standard Operating Procedures (SOP) across retail locations.
- Audited stock count accuracy through live checks and in-depth analysis, optimizing inventory management and boosting profitability.
- Spearheaded the successful rollout of the RFID project across retail concepts, achieving shrinkage targets for three consecutive financial years.
- Launched DIY tools (Wooqer) for task execution and tracking, and streamlined customer feedback mechanisms (Pisano), enhancing operational efficiency and customer satisfaction.
- Executed strategic initiatives including Retail Friendliness, reducing truck-to-shelf time, and Register Reduction for improved documentation efficiency.
- Achieved recognition from territory GM for strategic leadership and successful implementation of high-impact projects.
- Splash / ICONIC & LMI
- Designed and executed a comprehensive inventory audit framework that significantly improved cost controls and inventory accuracy across 96 fashion retail outlets.
- Boosted stock count accuracy from 96.58% to 99.50% post-RFID implementation through real-time checks and deep-dive analytics, enhancing inventory management efficiency and profitability.
- Drove key strategic initiatives, including Retail Friendliness (reducing truck-to-shelf time), increasing inventory throughput from 3 to 4.35 units / basket, and Register Reduction, resulting in approximately AED 800/month savings on stationery costs.
- Achieved shrinkage reduction from 1% to 0.35% per store, and an overall shrinkage drop from 0.92% to 0.30%, reinforcing inventory integrity and loss prevention.
Business Associate - Operations Audit
Future Group
Mumbai
09.2011 - 11.2013
- Collaborated with the Financial Controller to analyze and report variances identified during quarterly cycle counts, ensuring accuracy and compliance with inventory control standards.
- Prepared comprehensive reports detailing inventory variances and valuation levels, contributing to strategic decision-making for inventory management.
- Monitored and ensured the accuracy of product usage for high-shrinkage production lines daily, minimizing losses and enhancing profitability.
- Executed general warehouse duties, including bin-to-bin inventory counts, stock movements, and shipping operations, ensuring seamless workflow and inventory accuracy.
- Big Bazaar & Pantaloons
- Collaborated with the Financial Controller to review and analyze inventory variances identified during quarterly cycle counts, ensuring compliance with inventory control protocols across the top 50 high-shrinkage stores.
- Prepared detailed variance and inventory valuation reports, supporting strategic inventory management decisions across a portfolio of 200+ Big Bazaar/Pantaloons stores and 8 premium fashion brands such as Pavers, Clarks, Manchester United, and Urban Yoga.
Executive Accountant - Store
Home Store India Ltd.
New Delhi
12.2007 - 08.2011
- Developed and implemented an effective store sales collection strategy, successfully controlling costs within budgetary limits.
- Managed and supervised perpetual inventory stock counting and accuracy checks, ensuring precise inventory records and reducing discrepancies.
- Performed routine clerical duties, including data entry, vendor dispute resolution, and preparation of MIS reports, supporting informed business decisions.
- Coordinated with cross-functional teams to streamline financial operations and improve overall store performance.
- The Home Stores
- Supervised accounting department operations and team of up to 30 employees.
- Accomplished up to 2% reduction in store expenses expense by streamlining operations.
Education
MBA - PGDBM - Supply Chain Management
NMIMS
Mumbai12.2021
B.Com - Accounting & Finance
Mumbai University
Mumbai06.2007
Skills
Risk management in retail
Corporate safety management
Risk management assessment
Leadership in audit initiatives
Inventory management
Fraud risk assessment
Streamlined security automation
Timeline
Lead Security - Loss & Prevention
Reliance Jio Infocomm Ltd.
12.2023 - Current
Sr. Executive Business Excellence
Landmark Group
01.2014 - 08.2019
Business Associate - Operations Audit
Future Group
09.2011 - 11.2013
Executive Accountant - Store
Home Store India Ltd.
12.2007 - 08.2011
B.Com - Accounting & Finance
Mumbai University
MBA - PGDBM - Supply Chain Management
NMIMS
Professional Development And Certifications
- Certified in Security Automation Systems and Incident Management
- Advanced Training in Fraud Investigation and Risk Assessment
- Proficient in SAP (MM Module) and MIS Reporting
Significant Highlights
- Achieved shrinkage targets for three consecutive financial years at Landmark Group.
- Acknowledged for the successful rollout of the RFID project and strategic process enhancements.
- Recognized for strategic leadership in security automation and risk mitigation.