PAWAN KUMAR MAKHIJA

Experienced retail and supply chain professional with 16 years in big box environments, recognized for exceeding performance goals and rapid career progression. Proven track record in startup and turnaround management, achieving top sales and customer satisfaction rankings while reducing shrink and turnover rates. Expertise in comprehensive retail operations, including P&L management, merchandising, and customer service, supported by bilingual proficiency in English and extensive management training.

• Travelling
• Gaming
• Adventures

Punctual, Motivated, Positive, Constructive and Competent individual.

• Date of Birth: 08/19/84
• Marital Status: Married

• Union Beverage Packers, Supply Chain & Planning, Online, 01/16/16 - Present, Material Planner / Scheduler, Material Forecasting & Planning, Inventory Management, Production Scheduling, Supplier Coordination, Cross-functional Communication, SAP/ERP System Management, Contingency & Downtime Planning
• Aditya Birla Nuvo LTD., Van Heusen – Operation, Delhi NCR, Karnataka, Uttar Pradesh (Lucknow), 03/08/08 - 01/15/15, Area Retail Manager, Cluster Manager, Store Manager, Delhi NCR - 17 stores, Karnataka - 21 stores, Uttar Pradesh - 8 stores, involved in the acquisition of new branches, visiting and developing existing stores, working on LTL growth/de-growth and CBA’s, inspiring and motivating staff to increase sales, taking action to address underperforming stores, coaching, challenging, and supporting employees, involved in the setting of sales and financial targets, overseeing each store location and monitoring catchment and reporting on performance, identifying and delivering all relevant/appropriate opportunities, comprehending, interpreting, and analyzing sales figures, ensuring presentation and compliance in stores are up to company standards, arranging and chairing team meetings to discuss strategy, implementing a retail plan for my area in line with company strategy, trained and built careers from a level of sales associate to store manager, to ensure the unique management of each site’s individual KPIs - including associate productivity, to formulate a business and trading plan for each store, responsibility for achieving the highest level of profit using the most economic, efficient, and practical means, excelled in building and motivating management and hourly teams Developed many entry-level associates to leadership positions, and quickly became one of the primary trainers of new store managers across the region

Big box-experienced with Planning and Supply chain, Retail & Sales whose 16-year career with retailers has been distinguished by accelerated advancement and goal-surpassing performance-to-plan. Successful in both startup and turnaround management roles have propelled multiple stores to #1 in sales and customer satisfaction district-wide while simultaneously lowering shrink and staff turnover to all-time lows. Comprehensive background leading all aspects of retail operations (e.g., Trade Sales, P&L, merchandising, customer service, inventory, personnel and payroll management) reinforced by bilingual fluency in English and extensive retail management training.