Seasoned risk management professional with 14 years of experience in banking, financial services, and consulting. Expertise in operational risk, supplier risk, compliance, and control assurance. Adept at implementing risk frameworks, conducting risk assessments, and ensuring regulatory compliance. Strong background in the First and Second Lines of Defense, with a proven ability to enhance risk culture and governance frameworks.
Implemented the Group Risk Framework to enhance data quality, governance, and compliance for LSEG’s £4B Data & Analytics division.
• Conducted annual Risk & Control Assessments (RCA) to identify and mitigate operational risks.
• Developed and enforced risk policies and frameworks, embedding a risk-conscious culture within Customer Support.
• Maintained comprehensive risk registers, tracking self-identified, internal, and external risks.
• Led Business Continuity & Disaster Recovery (BCP/DRP) efforts in collaboration with Technology, Facilities, and third-party providers.
• Ensured compliance with Group Risk policies, including Risk Attestation, Risk Event Policy, and Internal Audit action plans.
• Managed £120M+ supplier risk framework, driving vendor performance improvements.
• Conducted training and awareness programs to enhance employee understanding of data governance and risk management best practices.
• Managed end-to-end supplier risk across the CBA Group.
• Conducted third-party risk assessments for new and existing suppliers.
• Ensured timely completion of supplier risk assessments, tracking compliance with required controls and documentation.
• Provided risk advisory to senior executives, supporting risk mitigation strategies across portfolios.
• Led Regulatory (APRA) reporting for high-risk suppliers and refined third-party risk management standards.
• Oversaw Issue & Action Management, ensuring root causes were addressed and resolved efficiently.
• Conducted risk-based assurance activities to ensure compliance with OR Policy Chapters and enhance data quality.
• Maintained risk registers and OR Policy Chapter data on ORBIT for regulatory and internal risk tracking.
• Worked with First Line of Defense (1LOD) teams to ensure adherence to the Bank’s risk methodologies.
• Ensured regulatory compliance with BCBS239 guidelines and provided risk analysis reports to key stakeholders.
• Provided coaching and guidance to junior staff on risk management best practices.
• Conducted Control Testing, evaluating design and operating effectiveness of key risk controls.
• Assistance given in development of Operational Risk Framework to monitor key risk indicators (KRIs) and assess compliance.
• Prepared Control Assurance reports, identifying weaknesses and recommending control enhancements.
• Led Risk Event reporting, ensuring timely identification and mitigation of operational risks.
• Conducted control testing to assess process-specific, regulatory, and generic control effectiveness.
• Supported the implementation of Operational Risk Assessments to mitigate business risks.
• Provided reports to Operational Risk Forum, Risk Committees, and Board Audit.