Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PAWAN PANDEY

New Delhi

Summary

Operations executive with expertise in managing member enrollments and complex prior authorization processes. Demonstrated ability to enhance healthcare data accuracy and customer satisfaction through strong computer skills and effective problem resolution. Proven track record of driving results in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Operations Executive

Concentrix
Gurgaon
06.2025 - 05.2026
  • Handled end-to-end documentation verification and managed complex prior authorization processes to streamline operations.
  • Utilized Salesforce for daily operation tracking, enhancing accuracy in healthcare data processing.
  • Managed member enrollments, plan updates, and cobra policy administration, ensuring compliance and accuracy using Facets and Vista.
  • Documented patient information in electronic health records accurately.
  • Document verification, Data Entry Accuracy, Customer Support, Time Management.

Education

Bachelor's in Computer Application - Computer Applications Development

HIMALAYAN GHARWAL UNIVERSITY
DEHRADUN
06-2023

Skills

  • Electronic health records
  • Salesforce utilization
  • Documentation verification
  • Policy administration
  • Data accuracy
  • Data entry
  • Computer literacy
  • Problem resolution
  • Customer support

Languages

English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Operations Executive

Concentrix
06.2025 - 05.2026

Bachelor's in Computer Application - Computer Applications Development

HIMALAYAN GHARWAL UNIVERSITY
PAWAN PANDEY