Pawan Srivastava
Telecom Professional
New Delhi,DL
Summary
Dynamic professional committed to achieving excellence through hard work and dedication, consistently driving success in operations and projects. Proven ability to leave a lasting impact at every stage of the process, leveraging a strong foundation in industry best practices. Seeking opportunities with a reputable organization that values innovation and growth, utilizing skills to contribute to strategic objectives and enhance operational efficiency. Passionate about delivering results that exceed expectations and fostering a culture of continuous improvement.
Overview
25
25
years of professional experience
5
5
Certificates
2
2
Languages
Work History
Chief Operating Officer
OSA Tower Infrastructure
12.2025 - Current
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Created succession plans to provide continuity of operations during leadership transitions.
Director of Operations (GM)
Nexgen Digital Infrastructure
08.2023 - 06.2024
Circle: West Bengal, Odisha, M.P., C.G., U.P., Bihar, Jharkhand, A.P., Telangana, Maharashtra, Rajasthan.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Responsible for planning and execution of 2G, 4G, BSNL, LWE, and saturation sites.
- Managing O&M of 11 BSNL circles with fuel management.
- Responsible for 5,600+ BSNL 2G/4G network availability.
- Manpower rationalization, self-development, appraisal of personnel, promotions, recommendations for honors.
- Awards, innovating and implementing motivational measures, grievances management, and staff recruitment.
- Responsible for the delivery of new built sites – infra projects with Indus, ATC, and Crest Digital.
- Vendor Management and Governance – Periodic basis.
- Customer engagement and governance meetings.
- People management. Managing a team of over 200 people on the ground.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
GM
SG Encon Pvt. Ltd.
06.2022 - 08.2023
Customer: Reliance Jio, ATCTIPL, Tower vision, Nokia, Ericsson, Airtel.
Circle: Delhi NCR, Punjab, Haryana, Uttar Pradesh
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Lead complete operation and maintenance activities (utility/passive infrastructure) for pan-India.
- Lead the complete TI activity (active installation) for 5G upgradation in North India (Nokia/Ericsson).
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Responsible for overall O&M of infrastructure, utility, and fiber uptime of five circles - PAN India circles.
- Responsible for the delivery of all utility-related KPIs: PM, CM, and O&M KPIs.
- Vendor Management and Governance – Periodic Basis.
- Customer engagement and governance meetings.
- Managed a team of over 3,000 people on the ground at more than 45,000 sites for prestigious customers like Reliance Jio, TVIPL, and ATCTIPL.
- Responsible for planning and execution of TI activities in North India – Nokia/Ericsson 5G upgradation.
- Complete project management lead for TI activities and handling more than 100 field manpower.
Senior General Manager
Aerial Telecom Pvt. Ltd.
05.2017 - 06.2021
- Oversaw the successful execution of large-scale projects from inception through completion, ensuring timely delivery within budget constraints.
- Responsible for overall P&L of the circles.
- Responsible for the overall operation and maintenance activities for PAN India to ensure infra and fiber uptime, fiber KPIs, high MTTR, PM, and CM compliance, FTKM, etc.
- Responsible for energy management, including power and fuel cost reduction.
- New business startups, business developments, and their execution.
- Managed a team of over 700 people on the ground in more than 8,000 towers and 10,000 km of OFC maintenance for prestigious customers like Reliance Jio, Bharti Airtel, VI Limited, and Indus Towers.
- Auditing of periodic preventive maintenance for HUB and BSC sites in a timely manner, with quality, to minimize the chance of unwanted system breakdowns.
- Completely responsible for planning, execution, and site delivery to the tenants as per the business requirements.
- Manpower rationalization, self-development, appraisal of personnel, promotions, recommendations for honors and awards.
- Developed and executed successful business strategies, driving growth in revenue and market share.
- Maintained quality through training and coaching during daily activities.
Senior Manager
ATC Telecom Infrastructure
02.2015 - 03.2017
- Implemented and developed operational standards, policies and procedures.
- Lead complete operations and maintenance activities for UP (West) Circle as network lead.
- Managed a team of over 300 people in 2,900 towers, with 12 customers.
- Successfully supervise the operations and maintenance of all telecom equipment, and review strategic partners and vendors for facilitating the implementation of standardization.
- Monitoring and auditing of preventive and corrective maintenance, and closure within SLA, and fault analysis to avoid frequent occurrences of failures.
- Energy management and improvement plans to reduce the Opex cost, diesel consumption, by implementing fuel catalyst, FCU, AC switch-off, DG switch-off, green sites, ID to OD conversion, EB feeder conversion, etc.
- Analysis and closure of high fuel consumption sites, including high EB bills, and reduction in disconnections.
- Manpower rationalization, self-development, appraisal of personnel, innovating and implementing motivational measures, grievances management, and staff recruitment.
- Developed cost-effective and reliable vendors, and deftly negotiated with them for the best output.
- Regular interaction with customer teams to understand infrastructure issues and requirements to get the best control on incidental outages.
- Provided strong leadership to enhance team productivity and morale.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
Manager
Indus Towers Limited
09.2008 - 02.2015
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Responsible for the complete operations and surveillance management of the Delhi network.
- Undertake the O&M initiative to provide energy-related cost savings, such as FCU, alarm-based diesel, and improved delivery to the operator, resulting in customer delight and fostering a long-term relationship.
- Responsible for KPI (N/W Availability) monitoring, preparing, and publishing KPI reports, and monthly KPI and SLA sign-off with 8 operators.
- Design and generate reports that will provide company-wide direction and guidance concerning service trends, frequently recurring issues, and the best practices.
- Analysis of different types of reports, such as NPR, NOC, outage reports, DG reports, and executing the corrective actions within the specified SLAs, and taking initiatives for Opex and Capex.
- Mentor and coach the team members, and conduct team meetings to share the process updates and discuss the performance of the team.
- Looking after the maintenance of electrical utilities at 12,000+ cell sites of operators (Airtel, Vodafone, Idea, Aircel, Reliance, Tata, MTS, and MTNL) in Delhi/NCR.
- Planning, implementation, and monitoring of quarterly and annual preventive maintenance activities for cell sites.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Engineer
Ericsson India Ltd
06.2007 - 09.2008
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Maintaining and tracking the diesel filling operation, and comparing it with the NOC report efficiently, to control the malfunctioning and reduce the operational expenses as well.
- Analyzing different types of reports, such as NPR, NOC, outage reports, DG reports, and executing the corrective actions within the specified SLAs, and taking initiatives for Opex and Capex.
- Complete analysis of the DG running system, including fortnightly and monthly comparisons between reports sent by vendors and the NOC for cost optimization.
- Monitoring and analysis of network outages, BSC statistics, and reports to maintain the network QoS benchmark and to reduce network outages.
- Analysis of the historical database on network outages and dashboard reports for Bharti Airtel Mobility.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
Project Manager
Computronics International Ltd.
02.2005 - 05.2007
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinate various activities with regard to metering, electricity billing, and field management.
- Pricing, bidding, and tender preparation.
- Handled a team of approximately 150 members.
- Responsible for electronics meter installation for the UP State Electricity Board and KESCO.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Assistant Manager
KLG Systel Ltd.
01.2001 - 01.2005
To coordinate various activities with regard to energy audits, metering, electricity billing, and field management.
Dealing with contractors and proposing a technical solution to execute the work.
Responsible for electronics and mechanical meter installation for Delhi Electric Supply Undertaking, BSES.
Lead the meter reading project for BSES and Tata Power.
Education
BE - Electronics
RCERT, Nagpur University
Nagpur, India04-2000
12th - undefined
U.P Board
01.1996
10th - undefined
U.P Board
01.1994
Skills
Expertise in MS Office (MS Power Point & MS Advanced Excel) and Operating Systems
Certification
Certified by NTTF (INDUS Technical Training Academy) with "A" Grade.
Accomplishments
- Twice awarded by Airtel for excellent performance in huge Fuel/Opex saving just within 3 months - Ericsson
- Recommended for promotion within a year of time spam
- Contributed exceptional performance in terms of Energy cost reduction - Indus
- Got best Surveillance Management award across 15 Circles (PAN India) – Indus
- Represented North Region in TOC Transformation Project – Indus
- Reduced SLA & Penalty cost month on month basis – Viom/ATC
- Energy cost reduction by launching multiple power projects at circle level – Viom/ATC
- Started and implemented Meter Installation in UP/Delhi NCR – Computronics International Ltd.
- Reduced 2.5 Lakh Ltrs. diesel on monthly basis after took over Punjab from other partner – Aerial Telecom
- Implemented 100% Alarm based diesel filling in Punjab Circle telecom towers – Aerial Telecom
Timeline
Chief Operating Officer
OSA Tower Infrastructure
12.2025 - Current
Director of Operations (GM)
Nexgen Digital Infrastructure
08.2023 - 06.2024
GM
SG Encon Pvt. Ltd.
06.2022 - 08.2023
Senior General Manager
Aerial Telecom Pvt. Ltd.
05.2017 - 06.2021
Senior Manager
ATC Telecom Infrastructure
02.2015 - 03.2017
Manager
Indus Towers Limited
09.2008 - 02.2015
Engineer
Ericsson India Ltd
06.2007 - 09.2008
Project Manager
Computronics International Ltd.
02.2005 - 05.2007
Assistant Manager
KLG Systel Ltd.
01.2001 - 01.2005
12th - undefined
U.P Board
10th - undefined
U.P Board
BE - Electronics
RCERT, Nagpur University
Languages
English
Hindi
TRAINING, WORKSHOPS & PROJECTS
- Special Project
- Testing of the software & Analysis of I-navigator and I-propeller issues
- Launched Hygiene Portal in clusters for health of the sites
- I-Max Special Project for huge cost saving
- Trainings & Workshops
- Netrac FAM Curricular A module used for Network Fault management
- Building High Performance Teams
- I-Live Indus Values
CORE COMPETENCIES
- At Nexgen Digital Infrastructures Private Limited
- Leading Complete O&M/Project Activities of BSNL Sites for PAN India – 11 Circles
- Customer: BSNL, Skipper, Indus Towers, Crest Digital, Summit Digital, ACTCTIPL
- Circle: West Bengal, Odissa, M.P, CG, U.P, Bihar, Jharkhand, A.P, Telangana, Maharashtra, Rajasthan
- Responsible for Planning & Execution of 2G/4G BSNL LWE/Saturation Sites.
- Managing O&M of 11 BSNL Circles with Fuel Management.
- Responsible for 5600+ BSNL 2G/4G Network availability.
- Manpower rationalization, Self-development, Appraisal of personnel, Promotions, Recommendations for Honor’s & Awards, Innovating & implementing motivational measures, Grievances management & Staff Recruitment.
- Responsible for delivery New Built Sites – Infra projects with Indus, ATC, and Crest Digital.
- Vendor Management & Governance – Periodic basis.
- Customer engagement and governance meetings.
- People Management.
- Managing Team of 200+ people on ground
- At SG Encon Private Limited
- Leading Complete Operation & Maintenance Activities (Utility/Passive infra) for PAN India.
- Leading Complete TI activity (Active Installation) for 5G up gradation in North India (Nokia/Ericsson)
- Customer: Reliance Jio, ACTCTPL, Tower vision, Nokia, Ericsson, Airtel
- Circle: Delhi NCR, Punjab, Haryana, Uttar Pradesh
- Responsible for Overall O&M of Infra/Utility/Fiber up time of 5 Circles - PAN India Circles.
- Responsible for delivery of all utility related KPIs – PM, CM, O&M KPIs.
- Managed Team of 3000+ people on ground in more than 45k Sites and for prestigious customers like Reliance Jio, TVIPL, ACTCTIPL.
- Responsible for Planning & Execution of TI activities in North India – Nokia/Ericsson 5G up gradation.
- Complete Project Management lead for TI activities and handling more than 100+ field manpower.
- At Aerial Telecom Solutions Private Limited
- Lead Complete Operation & Maintenance Activities for PAN India. Having multiple roles in 4.5 years of tenure as mentioned.
- National O&M Head
- Business Head (Deployment & Operations – UPE/UPW/Delhi NCR)
- Circle Head/Key Account Manager – Indus Towers (PAN India), Reliance Jio (Rajasthan & HP)
- Circle: UP, Delhi NCR, Rajasthan, Himachal Pradesh, Maharashtra, Punjab
- Responsible for Overall P & L of the circles
- Responsible for the overall Operation and Maintenance activities for PAN India to ensure Infra & Fiber uptime, Fiber KPIs & high MTTR, PM & CM compliance, FTKM etc
- Responsible for Energy Management including Power & Fuel cost reduction
- Energy (Power & Fuel) cost reduction by engaging EB authorities, customer engagements and driving field operations team, majorly in Punjab, UP West (Bareilly & Rampur), Rajasthan, HP & North India
- New business startups/business developments and their execution
- Handled O&M Activities for Delhi NCR and UP. Leading as Business Head for Deployment of New sites in UP.
- Managed Team of 700+ people on ground in more than 8000 Towers and 4000 KM of OFC Maintenance for prestigious customers like Reliance Jio, Bharti Airtel, VI Limited & Indus Towers
- Provide effective business Interface on O&M to marketing and successfully coordination with Projects on Fiber, infra and energy
- Auditing of periodical preventive maintenance for HUB & BSC sites in time with quality for minimizing the chance of unwanted breakdown of system
- Completely Responsible for Planning, Execution and Site Delivery to the Tenants as per the business requirements
- Manpower rationalization, Self-development, Appraisal of personnel, Promotions, Recommendations for Honor’s & Awards, Innovating & implementing motivational measures, Grievances management & Staff Recruitment
- At ATC Telecom Infrastructure
- Lead Complete Operation & Maintenance Activities for UP (West) Circle as Network Lead
- Circle: UP West
- Managed Team of 300+ people in 2900 Towers with 12 customers
- Responsible for the complete Operation & Maintenance of UP (W) network of VIOM with Network up time of 99.96%
- Successfully supervise the operation and maintenance of all telecom equipment’s and review strategic partner and vendor for facilitating implementation of standardization
- Monitoring and auditing of Preventive & Corrective Maintenance and closure within SLA and Fault analysis to avoid frequency occurrence of failures
- Energy Management and improvement plans to reduce the Opex cost/diesel consumption by implementing Fuel catalyst/FCU/ AC switch off/DG Switch off/Green sites/ID to OD conversion/EB Feeder conversion etc.
- Analysis and closure of High Fuel consumption sites including high EB bills, Reduction in Disconnections.
- Developed cost effective and reliable vendors and deftly negotiated with them for best output
- Supervise site-wise operation including monitoring from initiation to closure
- Provide effective business Interface on O&M to marketing and successfully coordination with Projects on infra and energy
- Regular interaction with Customer teams to understand infra issue/requirements to get the best control on incidental outages
- At INDUS TOWERS LTD.
- Lead the Complete Operation & Maintenance Activities for Delhi circle – Circle Office
- Circle: Delhi NCR
- Undertake O&M initiative to provide energy related cost savings like FCU, Alarm based diesel and improved delivery to the Operator resulting in customer delight and fostering long term relationship
- Responsible for the complete Operation & Surveillance management of Delhi network - Centrally
- Responsible for KPI (N/W Availability) monitoring, preparing & publishing KPI reports and monthly KPI& SLA signoff with 8 operators
- Design and generate reports that will provide company-wide direction and guidance concerning service trends, frequency re-occurring issues and the best practices
- Analysis of different types of reports like – NPR, NOC, Outage reports, DG Reports and execute the corrective actions within in the specified SLAs and take initiatives for Opex and Capex
- Mentor and coach the team members and conduct team meetings to share the process updates and discuss the performance of team
- Report Generation
- Infra Uptime (KPI) report generation/Energy KPIs
- Performance Monitoring Dashboards
- Data Mining & Trend Analysis for frequent failures and fraud detection
- Alarm Configuration & Escalation
- Identification of Strategic/ Critical / HUB sites for prioritization / differentiation
- Accessibility to define the alarm filters and view the site alarm history
- Escalation of the alarms by WFM team to Ground Team
- Maintenance of Sites
- Looking after the Maintenance of Electrical Utilities at 12000+ Cell Sites of Operators (Airtel, Vodafone, Idea, Aircel, Reliance, Tata, MTS, and MTNL) in Delhi/NCR.
- Planning, Implementation & Monitoring of Quarterly & Annual Preventive Maintenance activities for cell sites.
- At ERICSSON INDIA LTD.
- OPEX Saving Measures
- Maintaining and tracking the diesel filling operation and compare with NOC Report efficiently to control the malfunctioning and to reduce the operational expenses as well.
- Analysing different types of reports like – NPR, NOC, Outage reports, DG Reports and execute the corrective actions within in the specified SLAs and take initiatives for Opex and Capex.
- System Analysis
- Complete Analysis of DG Running system including fortnightly & monthly comparison between reports sent by vendors and NOC for cost optimization.
- Monitoring and analysis of Network outage, BSC statistics and reports to maintain the network QOS benchmark and to reduce network outage.
- Analysis on Historical database on network outage
- Dashboard reports for Bharti Mobility.
- At COMPUTRONICS INTERNATIONAL LTD.
- Coordinate various activities with regards to metering, electricity billing and Field management.
- Pricing, bidding and tender preparation. Handled team of approximate 150 members.
- Responsible for Electronics Meter Installation for UP State Electricity Board & KESCO
- At KLG SYSTEL LTD.
- To coordinate various activities with regards to Energy Audit, metering, electricity billing and field management.
- Dealing with contractors and proposed technical solution to execute the work.
- Responsible for Electronics and Mechanical meter Installation for Delhi Electric Supply Undertaking, BSES
- Lead the meter reading project for BSES & Tata Power
EXTRA CURRICULAR
Hobbies include making friends, dramatics, reading, listening music, playing cricket, chess, badminton, carom and table tennis Participated in games and other contests and won prizes Captain of College & Indus Cricket Team Winner of Table Tennis championship in Indus
TRAINING, WORKSHOPS & PROJECTS
- Special Project
- Testing of the software & Analysis of I-navigator and I-propeller issues
- Launched Hygiene Portal in clusters for health of the sites
- I-Max Special Project for huge cost saving
- Trainings & Workshops
- Netrac FAM Curricular A module used for Network Fault management
- Building High Performance Teams
- I-Live Indus Values
CORE COMPETENCIES
- At Nexgen Digital Infrastructures Private Limited
- Leading Complete O&M/Project Activities of BSNL Sites for PAN India – 11 Circles
- Customer: BSNL, Skipper, Indus Towers, Crest Digital, Summit Digital, ACTCTIPL
- Circle: West Bengal, Odissa, M.P, CG, U.P, Bihar, Jharkhand, A.P, Telangana, Maharashtra, Rajasthan
- Responsible for Planning & Execution of 2G/4G BSNL LWE/Saturation Sites.
- Managing O&M of 11 BSNL Circles with Fuel Management.
- Responsible for 5600+ BSNL 2G/4G Network availability.
- Manpower rationalization, Self-development, Appraisal of personnel, Promotions, Recommendations for Honor’s & Awards, Innovating & implementing motivational measures, Grievances management & Staff Recruitment.
- Responsible for delivery New Built Sites – Infra projects with Indus, ATC, and Crest Digital.
- Vendor Management & Governance – Periodic basis.
- Customer engagement and governance meetings.
- People Management.
- Managing Team of 200+ people on ground
- At SG Encon Private Limited
- Leading Complete Operation & Maintenance Activities (Utility/Passive infra) for PAN India.
- Leading Complete TI activity (Active Installation) for 5G up gradation in North India (Nokia/Ericsson)
- Customer: Reliance Jio, ACTCTPL, Tower vision, Nokia, Ericsson, Airtel
- Circle: Delhi NCR, Punjab, Haryana, Uttar Pradesh
- Responsible for Overall O&M of Infra/Utility/Fiber up time of 5 Circles - PAN India Circles.
- Responsible for delivery of all utility related KPIs – PM, CM, O&M KPIs.
- Managed Team of 3000+ people on ground in more than 45k Sites and for prestigious customers like Reliance Jio, TVIPL, ACTCTIPL.
- Responsible for Planning & Execution of TI activities in North India – Nokia/Ericsson 5G up gradation.
- Complete Project Management lead for TI activities and handling more than 100+ field manpower.
- At Aerial Telecom Solutions Private Limited
- Lead Complete Operation & Maintenance Activities for PAN India. Having multiple roles in 4.5 years of tenure as mentioned.
- National O&M Head
- Business Head (Deployment & Operations – UPE/UPW/Delhi NCR)
- Circle Head/Key Account Manager – Indus Towers (PAN India), Reliance Jio (Rajasthan & HP)
- Circle: UP, Delhi NCR, Rajasthan, Himachal Pradesh, Maharashtra, Punjab
- Responsible for Overall P & L of the circles
- Responsible for the overall Operation and Maintenance activities for PAN India to ensure Infra & Fiber uptime, Fiber KPIs & high MTTR, PM & CM compliance, FTKM etc
- Responsible for Energy Management including Power & Fuel cost reduction
- Energy (Power & Fuel) cost reduction by engaging EB authorities, customer engagements and driving field operations team, majorly in Punjab, UP West (Bareilly & Rampur), Rajasthan, HP & North India
- New business startups/business developments and their execution
- Handled O&M Activities for Delhi NCR and UP. Leading as Business Head for Deployment of New sites in UP.
- Managed Team of 700+ people on ground in more than 8000 Towers and 4000 KM of OFC Maintenance for prestigious customers like Reliance Jio, Bharti Airtel, VI Limited & Indus Towers
- Provide effective business Interface on O&M to marketing and successfully coordination with Projects on Fiber, infra and energy
- Auditing of periodical preventive maintenance for HUB & BSC sites in time with quality for minimizing the chance of unwanted breakdown of system
- Completely Responsible for Planning, Execution and Site Delivery to the Tenants as per the business requirements
- Manpower rationalization, Self-development, Appraisal of personnel, Promotions, Recommendations for Honor’s & Awards, Innovating & implementing motivational measures, Grievances management & Staff Recruitment
- At ATC Telecom Infrastructure
- Lead Complete Operation & Maintenance Activities for UP (West) Circle as Network Lead
- Circle: UP West
- Managed Team of 300+ people in 2900 Towers with 12 customers
- Responsible for the complete Operation & Maintenance of UP (W) network of VIOM with Network up time of 99.96%
- Successfully supervise the operation and maintenance of all telecom equipment’s and review strategic partner and vendor for facilitating implementation of standardization
- Monitoring and auditing of Preventive & Corrective Maintenance and closure within SLA and Fault analysis to avoid frequency occurrence of failures
- Energy Management and improvement plans to reduce the Opex cost/diesel consumption by implementing Fuel catalyst/FCU/ AC switch off/DG Switch off/Green sites/ID to OD conversion/EB Feeder conversion etc.
- Analysis and closure of High Fuel consumption sites including high EB bills, Reduction in Disconnections.
- Developed cost effective and reliable vendors and deftly negotiated with them for best output
- Supervise site-wise operation including monitoring from initiation to closure
- Provide effective business Interface on O&M to marketing and successfully coordination with Projects on infra and energy
- Regular interaction with Customer teams to understand infra issue/requirements to get the best control on incidental outages
- At INDUS TOWERS LTD.
- Lead the Complete Operation & Maintenance Activities for Delhi circle – Circle Office
- Circle: Delhi NCR
- Undertake O&M initiative to provide energy related cost savings like FCU, Alarm based diesel and improved delivery to the Operator resulting in customer delight and fostering long term relationship
- Responsible for the complete Operation & Surveillance management of Delhi network - Centrally
- Responsible for KPI (N/W Availability) monitoring, preparing & publishing KPI reports and monthly KPI& SLA signoff with 8 operators
- Design and generate reports that will provide company-wide direction and guidance concerning service trends, frequency re-occurring issues and the best practices
- Analysis of different types of reports like – NPR, NOC, Outage reports, DG Reports and execute the corrective actions within in the specified SLAs and take initiatives for Opex and Capex
- Mentor and coach the team members and conduct team meetings to share the process updates and discuss the performance of team
- Report Generation
- Infra Uptime (KPI) report generation/Energy KPIs
- Performance Monitoring Dashboards
- Data Mining & Trend Analysis for frequent failures and fraud detection
- Alarm Configuration & Escalation
- Identification of Strategic/ Critical / HUB sites for prioritization / differentiation
- Accessibility to define the alarm filters and view the site alarm history
- Escalation of the alarms by WFM team to Ground Team
- Maintenance of Sites
- Looking after the Maintenance of Electrical Utilities at 12000+ Cell Sites of Operators (Airtel, Vodafone, Idea, Aircel, Reliance, Tata, MTS, and MTNL) in Delhi/NCR.
- Planning, Implementation & Monitoring of Quarterly & Annual Preventive Maintenance activities for cell sites.
- At ERICSSON INDIA LTD.
- OPEX Saving Measures
- Maintaining and tracking the diesel filling operation and compare with NOC Report efficiently to control the malfunctioning and to reduce the operational expenses as well.
- Analysing different types of reports like – NPR, NOC, Outage reports, DG Reports and execute the corrective actions within in the specified SLAs and take initiatives for Opex and Capex.
- System Analysis
- Complete Analysis of DG Running system including fortnightly & monthly comparison between reports sent by vendors and NOC for cost optimization.
- Monitoring and analysis of Network outage, BSC statistics and reports to maintain the network QOS benchmark and to reduce network outage.
- Analysis on Historical database on network outage
- Dashboard reports for Bharti Mobility.
- At COMPUTRONICS INTERNATIONAL LTD.
- Coordinate various activities with regards to metering, electricity billing and Field management.
- Pricing, bidding and tender preparation. Handled team of approximate 150 members.
- Responsible for Electronics Meter Installation for UP State Electricity Board & KESCO
- At KLG SYSTEL LTD.
- To coordinate various activities with regards to Energy Audit, metering, electricity billing and field management.
- Dealing with contractors and proposed technical solution to execute the work.
- Responsible for Electronics and Mechanical meter Installation for Delhi Electric Supply Undertaking, BSES
- Lead the meter reading project for BSES & Tata Power