Pawani Shiruguri
Hyderabad
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Retail Sales Assistant
Sales customer assistant
Hyderabad
08.2022 - 05.2023
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory by restocking shelves and tracking stock levels.
- Collaborated with team members to ensure smooth store operations.
- Provided product knowledge and recommendations to customers.
- Handled returns and exchanges in accordance with store policies.
- Managed cash register operations using POS system and processed sales and returns.
Retail Sales Assistant
Sales customer assistant
Hyderabad
07.2022 - 05.2023
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory by restocking shelves and tracking stock levels.
- Collaborated with team members to ensure smooth store operations.
- Provided product knowledge and recommendations to customers.
- Handled returns and exchanges in accordance with store policies.
- Ensured cleanliness and organization of the sales floor environment.
- Managed cash register operations using POS system and processed sales and returns.
- Operated the cash register, accepted payment, and issued receipts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Resolved customer complaints in a professional manner.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted in setting up displays for promotional items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Informed customers of current sales promotions and discounts.
- Maintained an organized and clean store environment.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Assisted customers with product selection to meet their needs.
- Stocked shelves with merchandise according to company guidelines.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Education
Kgbv
Ongole Skills
- Customer service
- Point-of-sale operations
- Inventory management
- Merchandise display
- Transaction processing
- Sales promotions
- Product recommendations
- Cash handling
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Cash register operation
- Punctuality
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Timeline
Retail Sales Assistant
Sales customer assistant
08.2022 - 05.2023
Retail Sales Assistant
Sales customer assistant
07.2022 - 05.2023
Kgbv
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