Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pawan pal

New Delhi

Summary

Dynamic professional with a proven track record at Printality Print Solution LLP, excelling in client relationship management and crisis resolution. Adept at system diagnostics and troubleshooting, I have successfully led cross-functional teams to achieve project goals while enhancing customer satisfaction through effective communication and technical support.

Overview

4
4
years of professional experience

Work History

Director

Printality print solution llp
New Delhi
01.2020 - 03.2023
  • Directed financial activities to optimize funding and investment strategies.
  • Led cross-functional teams, achieving project completion within budget and deadlines.
  • Monitored inventory levels, placing orders to sustain optimal supply.
  • Cultivated strong client relationships through effective issue resolution and communication.
  • Represented organization at industry events, enhancing visibility and networking opportunities.

Sales Associate

E globle soft solution
Delhi
01.2021 - 08.2021
  • Delivered technical advice on product purchases aligned with customer requirements.
  • Resolved antivirus issues through user inquiries.
  • Diagnosed software issues across Windows and Mac Computers.
  • Provided comprehensive technical support via phone, email, and remote access tools.
  • Conducted remote sessions to investigate and troubleshoot system errors.

Sales Associate

Gigabyte technology
Noida
04.2019 - 01.2020
  • Delivered accurate information regarding products, prices, and services to enhance customer experience.
  • Greeted customers, ensuring exceptional service and satisfaction during interactions.
  • Utilized remote desktop software to assist customers in troubleshooting over various networks.

Education

High School Diploma -

S.S Khalsa Senior Secondary School
Lajpat Nagar
04-2016

GED -

S.S Khalsa Senior Secondary School
Lajpat Nagar
04-2018

Bachelor of Arts - Art Education

PGDAV College
Nehru Nagar delhi
12-2023

Skills

  • Technical support and customer service
  • System diagnostics and troubleshooting
  • Remote access tools
  • Software installation
  • Client relationship management
  • Communication skills
  • Crisis management
  • Inventory management
  • Problem solving

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Sales Associate

E globle soft solution
01.2021 - 08.2021

Director

Printality print solution llp
01.2020 - 03.2023

Sales Associate

Gigabyte technology
04.2019 - 01.2020

High School Diploma -

S.S Khalsa Senior Secondary School

GED -

S.S Khalsa Senior Secondary School

Bachelor of Arts - Art Education

PGDAV College

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Pawan pal