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SeniorSoftwareEngineer
PAWAN SINGH RATHORE

PAWAN SINGH RATHORE

IT Support Specialist (Linux)
New Delhi,Delhi

Summary

Endowed with exemplary communication, analytical and influencing skills with a total work experience of 16+ years. Excellent skills on break-fix and implementation support for: X86 and Linux Servers, Storage (DAS/NAS/SAN) Linux environment, Windows Server Environment, Virtualization environments Cloud environments. Excellent experience on escalation management and finding the root cause of hardware and software issues along with solution and troubleshooting. Extensive hands on experience on variety of OEMs like HP, Fujitsu, IBM Server and storage. Virtualization experience on installation and configuration of complex environments based on VMware, Venter and Red Hat(KVM) RHEVM. Basic Working knowledge of HPC (High performance computing) clusters installation and support.

Industry Subject Matter Expert providing advanced technical knowledge and analysis of highly specialized applications and operational environment. Perform complex functional systems analysis, design, training and implementation advice on complex problems, including esoteric problems requiring extensive knowledge of subject matter.

Overview

15
15
years of professional experience
1
1
Certificate
2
2
Languages
4
4
years of post-secondary education

Work History

SME Infrastructure Linux

Kyndryl India Pvt.Ltd
Bangalore, Karnataka
02.2022 - Current
  • Ticket management
  • Infrastructure of 10000 server (Physical and VMS) Linux and windows operating system maintain with in SLA
  • Linux and virtualization: Redhat Enterprise Virtualization 4.0 ,4.2 and 4.3 versions, configuration and management like Cluster, storage domain and VM level operation
  • Server booting time issue resolution like kernel panic issues intrmfs build, GRUB rebuilding Ctl+D error
  • Redhat Enterprise virtualization up gradation forms 4.0 ver
  • To 4.3 ver
  • Redhat 5.x,6.x,7.x and 8.1 Administration implementation and up gradation LVM configuration and management like reducing extend LVM s Syslog (rsyslog) SQUID, DNS and cache DNS server management
  • Time server (Chrony, NTP) configuration and mange with all relevant clients
  • HA Cluster configuration and management rgmanger/cman and pacemaker/Corosync
  • System hardening apply new machine and update new hardening parameter
  • Satellite server management and upgrade running version 6.2 to 6.6, Patches management with locally YUM and centralized with help of Satellite server
  • Subscription management for RHEL os nodes (subscribe with relevant subscription) Database storage migration from old storage to new storage
  • Troubleshooting for system performance related issue
  • Cisco UCS B200 M4 Blade Server and FI(cisco) configuration and monitoring all alert and identify issue of all Cisco UCS environment
  • Ansible server manages for monitoring task and administration daily task
  • Automat daily task with shell scripting like user management, system hardening, backup user creation
  • Configure cron for schedule jobs like: manual backup connection monitoring
  • Assign task to L1 team and tickets analysis for SAL achievement, Training to L1 task day to day new implementation or next level
  • Maintain time sheet and shift roster for 24x7 support to client
  • Analysis to resource like: CPU memory and Storage utilization quarterly and advise to customer for upgrade Infrastructure
  • Transferred data between information processing equipment and systems Performed daily administrative tasks such as troubleshooting automation equipment and unit maintenance on multi-functional process systems, auxiliary devices, and peripheral equipment
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Senior Linux Administrator (Leading team)

CMS Computer Ltd
Delhi, Delhi
09.2019 - 02.2022
  • Infrastructure of 2000 server (Physical and VMS) Linux and windows operating system maintain with in SLA
  • Linux and virtualization: Redhat Enterprise Virtualization 4.0 ,4.2 and 4.3 versions, configuration and management like Cluster, storage domain and VM level operation
  • Redhat Enterprise virtualization up gradation forms 4.0 ver
  • To 4.3 ver
  • Redhat 5.x,6.x,7.x and 8.1 Administration implementation and up gradation LVM configuration and management like reducing extend LVM s Syslog (rsyslog) SQUID, DNS and cache DNS server management
  • Time server (Chrony, NTP) configuration and mange with all relevant clients
  • HA Cluster configuration and management rgmanger/cman and pacemaker/Corosync
  • System hardening apply new machine and update new hardening parameter
  • Satellite server management and upgrade running version 6.2 to 6.6, Patches management with locally YUM and centralized with help of Satellite server
  • Subscription management for RHEL os nodes (subscribe with relevant subscription) Database storage migration from old storage to new storage
  • Troubleshooting for system performance related issue
  • Cisco UCS B200 M4 Blade Server and FI(cisco) configuration and monitoring all alert and identify issue of all Cisco UCS environment
  • LVM configuration syslog server management SQUID, DNS Office 365 Support Firewall (SonicWALL & Sophos fortigate)policy support as per geography location location Atutomat daily task with shell scripting like user management, system hardening, backup Configure cron for schedule jobs like: manual backup connection monitoring
  • Assign task to L1 team and tickets analysis for SAL achievement, Training to L1 task day to day new implementation or next level
  • Maintain time sheet and shift roster for 24x7 support to client
  • Analysis to resource like: CPU memory and Storage utilization quarterly and advise to customer for upgrade Infrastructure
  • Transferred data between information processing equipment and systems Performed daily administrative tasks such as troubleshooting automation equipment and unit maintenance on multi-functional process systems, auxiliary devices, and peripheral equipment Utilized conventional debugging procedures to troubleshoot software Managed operating systems using the HP OMI OBR Created logical volumes and increased the file system in Linux servers Assisted in the preparation, testing, design, and editing of various computer programs Experienced in managing disk quotas and applying RHEL Hardening Standards Roster and time sheet maintain for 24x7 Support
  • Active directory user support management

Sr. Consultant

Kudzu infotech PVT LTD
Gurgaon, Hariyana
05.2019 - 09.2019
  • Analysis to resource like: CPU memory and Storage utilization quarterly and advise to customer for upgrade Infrastructure
  • Transferred data between information processing equipment and systems Performed daily administrative tasks such as troubleshooting automation equipment and unit maintenance on multi-functional process systems, auxiliary devices, and peripheral equipment Utilized conventional debugging procedures to troubleshoot software Managed operating systems using the HP OMI OBR Created logical volumes and increased the file system in Linux servers Assisted in the preparation, testing, design, and editing of various computer programs Experienced in managing disk quotas and applying RHEL Hardening Standards Roster and time sheet maintain for 24x7 Support
  • Active directory user support management

System Engineer

Skylark information Tech
Gurgaon , HR
04.2018 - 05.2019
  • Working on Linux 5.x 6.x (Red hat Centos) , Windows, related break-fix and implementation tasks new installation for solution like Storage Server OS and SAN switch network ) (Brocade SAN FIJITSU Storage Server , Primergy rx ,primequest
  • Etrnus storage calvin NAS.) Taking care Linux server implementation and migration physical and virtualization Linux environment
  • Working as escalation point for all partner engineers for North and East India
  • Good hands on experience on Fujitsu Hardware and software related to diagnosis the problem, provide remote or telephonic support to customer on all types of issue regarding storage, HPC and Linux Deploying Linux based Projects as implement the project for UBHVN, Panchkula,Hisar for server Smart Power Grid
  • Escalation management and coordinating with product development team for complex issues which cannot be solved in the field
  • Regularly monitoring the open calls in the region and ensure timely closure and escalate internally if needed
  • Cloud Computing (VMware/AWS/Azure) Administration OS Upgrade/Patching
  • VMware ESXI and Linux hypervisor and Linux KVM project done
  • Maintaining AWS setup also creating machine provide storage and configure network for particular machine Managing storage SAN NAS technologies for multiple OEM HP, EMC VNX5400, FUJITSU storage
  • Backup (Netapp networker
  • HP data protector) Linux Technical Expertise OS Installation, Kick start, Software Installation, Security Setup etc., Installation, Configuration and Administration of Linux Red Hat server
  • Configuring and Administering Web Server
  • Managing cluster environment of Linux File system Management (Disk Quota Management, Swap partition, software Raid and Logical Volume Manager)
  • Configuring and Administration of Domain Name server, Network File System and FTP
  • Knowledge to Configuring and Administration of Creating User Account’s & Group’s
  • DNS and DHCP server configuration
  • Knowledge of shell programming (Bash)
  • SMTP relay server administration
  • Linux Operating system Known Centos, Red hat Enterprise, Ubuntu, and Fedora, Solaris
  • Basic shell scripting on bash environment
  • Configuration management tool like chef, ansible
  • Knowledge of YMAL and ruby language
  • LDAP server operation taking care (SUN
  • System.)

System Administrator

Corporate InfoTech Pvt. Ltd
Delhi, Delhi
02.2017 - 03.2018
  • System Administrator
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.

System Administrator

Team Lease Pvt LTD
Gurgaon, HR
12.2015 - 01.2017
  • System Administrator
  • Infrastructure of 1000 server (Physical and VMS) Linux and windows operating system maintain with in SLA
    Linux and virtualization: Redhat Enterprise Virtualization 4.0 ,4.2 and 4.3 versions, configuration and management like Cluster, storage domain and VM level operation
    Redhat Enterprise virtualization up gradation forms 4.0 ver
    To 4.3 ver
    Redhat 5.x,6.x,7.x and 8.1 Administration implementation and up gradation LVM configuration and management like reducing extend LVM s Syslog (rsyslog) SQUID, DNS and cache DNS server management
    Time server (Chrony, NTP) configuration and mange with all relevant clients
    HA Cluster configuration and management rgmanger/cman and pacemaker/Corosync
    System hardening apply new machine and update new hardening parameter
    Satellite server management and upgrade running version 6.2 to 6.6, Patches management with locally YUM and centralized with help of Satellite server
    Subscription management for RHEL os nodes (subscribe with relevant subscription) Database storage migration from old storage to new storage
    Troubleshooting for system performance related issue
    Cisco UCS B200 M4 Blade Server and FI(cisco) configuration and monitoring all alert and identify issue of all Cisco UCS environment
    LVM configuration syslog server management SQUID, DNS Office 365 Support Firewall (SonicWALL & Sophos fortigate)policy support as per geography location location Atutomat daily task with shell scripting like user management, system hardening, backup Configure cron for schedule jobs like: manual backup connection monitoring
    Assign task to L1 team and tickets analysis for SAL achievement, Training to L1 task day to day new implementation or next level
    Maintain time sheet and shift roster for 24x7 support to client
    Analysis to resource like: CPU memory and Storage utilization quarterly and advise to customer for upgrade Infrastructure
    Transferred data between information processing equipment and systems Performed daily administrative tasks such as troubleshooting automation equipment and unit maintenance on multi-functional process systems, auxiliary devices, and peripheral equipment Utilized conventional debugging procedures to troubleshoot software Managed operating systems using the HP OMI OBR Created logical volumes and increased the file system in Linux servers Assisted in the preparation, testing, design, and editing of various computer programs Experienced in managing disk quotas and applying RHEL Hardening Standards Roster and time sheet maintain for 24x7 Support
    Active directory user support management

Server support Engineer

Progressive InfoTech Pvt Ltd
Noida, UP
12.2014 - 12.2015
  • Troubleshooting With HP ProLiant ML,DL,BL Storage MSA 50,Update BIOS Drivers and firmware of servers Accredited Platform
  • Work on DNS, DHCP, ACTIVE DIRCTORY Server
  • ALL kind of HP(Bx)and Fujitsu (BX) Blade HP blade chassis C3000 c7000 configure all blade server(bX) and give connectivity with storage via NAS and SAN Storage
  • Configure Storage Create Virtual Disk, map with WWAN all disk
  • LTO and DLT RDX Autoloader also diagnose and resolve issue
  • Deployed virtual servers including Active Directory Rights Management Services, Key management
  • Participated in migration from a Windows Server 2003 domain to a Windows Server 2008 domain
  • Configure Autoloader, run backup and schedule backup ,Windows Server Backup, Data protector Symantec Backup Application
  • Configure all kind of server Management (iLO,iRMC,DRAC,) port for hardware monitor and diagnosis server
  • Remote Support given to site engineer at valuable customer Times of India, Dabur Fresenius Kabi, TGG Vishal Megamart PAN India location.

Support Engineer ESSN

Sysnet Global Technologies Pvt Ltd
Delhi, Delhi
02.2013 - 12.2014
  • Troubleshooting With HP ProLiant ML, DL, BL Storage MSA50, Update BIOS Drivers and firmware
  • Resolve Backup related issue with Autoloader and Tap Drive also take Backup
  • Responsible for monitor server status hardware on a regular basis
  • Handle the tasks of identifying server issues and escalate to the server support team in case of high level issues Create RAID, add new Drive and configure Install Operating system Linux windows as per customer requirement and ready architecture according customer requirement
  • InTarvo Technologies Ltd Nov, 2010 to Feb, 2013 Server Engineer
  • Resolve day to day call for server hardware and software
  • Technical Support for HP enterprise series products
  • Working on storage LUN creation, assigning to server and format with particular file system EXT, NTFS FAT
  • Co-Ordinate with HP GSC engineers, technical focal and report to ssist the users up to the satisfaction level also provided training to other engineers for new product and process
  • Responsible for checking server status hardware on regular basis
  • Manage Server through ILO and configure ILO1.2.3,4 reset ILO
  • Handling escalated and critical calls in order to resolve.

Education

Bachelor of Science - Biology

M.D.S University Ajmer Rajasthan,
Mohata Collage Sadulpur Churu Rajasthan
07.1998 - 08.2002

Skills

Red Hat Linux 6x , Redhat Linux 7X, Redhat 8x

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Personal Information

  • Current CTC: 14.2 Lacs
  • Date of Birth: 07/15/80
  • Nationality: Indian
  • Marital Status: Married

Alternate Mobile

+918860684221

Software

Antivirus

Commvoalt

Certification

RHCA

Interests

Play chess

Timeline

RHCA

02-2024

SME Infrastructure Linux

Kyndryl India Pvt.Ltd
02.2022 - Current

Senior Linux Administrator (Leading team)

CMS Computer Ltd
09.2019 - 02.2022

Sr. Consultant

Kudzu infotech PVT LTD
05.2019 - 09.2019

System Engineer

Skylark information Tech
04.2018 - 05.2019

System Administrator

Corporate InfoTech Pvt. Ltd
02.2017 - 03.2018

System Administrator

Team Lease Pvt LTD
12.2015 - 01.2017

Server support Engineer

Progressive InfoTech Pvt Ltd
12.2014 - 12.2015

Support Engineer ESSN

Sysnet Global Technologies Pvt Ltd
02.2013 - 12.2014

Bachelor of Science - Biology

M.D.S University Ajmer Rajasthan,
07.1998 - 08.2002

Quote

A minor invention every ten days, and a big one every six months or so.
Thomas Edison

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PAWAN SINGH RATHOREIT Support Specialist (Linux)