Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payal Jain

Pune

Summary

Senior Associate with 6 years of experience in Project Management, Product Development, and Content Strategy across Procurement, Technology, and E-learning domains. Adept at leading cross-functional teams, driving product research and market analysis, and managing end-to-end project delivery within Agile frameworks. Skilled in crafting business requirements, developing launch strategies, optimizing datasets for AI initiatives, and enhancing digital learning platforms. Known for fostering collaboration, streamlining processes, and delivering solutions that align with business goals and customer needs.

Overview

6
6
years of professional experience

Work History

Senior Associate - Product

WNS
12.2021 - Current
  • Led end-to-end project delivery for multiple product and technology initiatives, ensuring alignment with scope, timeline, and quality expectations.
  • Conducted market analysis and product research to support the development and successful launch of new offerings.
  • Collaborated with designers and artists to conceptualize, copywrite, and oversee artwork creation for product packaging and promotional materials.
  • Sourced medicines and performed competitive analysis for existing product lines, identifying opportunities for enhancement and cost optimization.
  • Coordinated daily stand-ups, sprint planning, and retrospectives, ensuring timely task allocation, tracking, and completion within Agile Scrum frameworks.
  • Developed technical requirements from business needs, creating detailed user stories and actionable project plans for development teams.
  • Managed project scheduling, resource allocation, risk assessments, and project reporting using tools like Jira, Trello, and Microsoft Project.
  • Acted as the primary liaison between developers, Center of Excellence teams, business stakeholders, and clients, ensuring smooth communication and delivery.
  • Authored detailed project documentation including Business Requirement Documents (BRDs), user manuals, and training materials to support implementation and adoption.
  • Analyzed product usage data to track KPIs and optimize product performance and user engagement.
  • Supported testing and support teams in identifying and resolving user issues and ensuring successful system releases.
  • Provided mentorship to new team members, fostering a collaborative, high-performance environment.
  • Championed process improvement initiatives to enhance efficiency, quality, and user satisfaction across projects.

Senior Research Analyst

Invensis Technologies
04.2021 - 11.2021
  • Partnered with marketing, academic, and creative teams to develop and deliver high-impact content for blogs, business websites, and e-learning platforms across multiple technology domains.
  • Collaborated closely with subject matter experts and educational professionals to design, refine, and evaluate instructional materials, ensuring quality and learner engagement.
  • Supported the creation and execution of digital marketing initiatives by conducting keyword research and optimizing content using SEO/SEM best practices.
  • Managed content updates, social media activities, and website enhancements by coordinating with marketing managers and graphic design teams through various content management systems (CMS).
  • Contributed to enhancing online brand visibility and engagement by producing consistent, strategic content aligned with broader marketing goals.

Research Analyst

Edureka
05.2019 - 04.2021
  • Designed, curated, and delivered comprehensive learning content for Post Graduate Programs (PGP) such as Data Science and Cloud Architecture, optimized for Learning Management Systems (LMS).
  • Partnered with subject matter experts, instructors, and academic stakeholders to create, review, and refine training materials ensuring alignment with industry standards and learner outcomes.
  • Managed and maintained test and assessment content on platforms like DoSelect and HackerEarth, enhancing evaluation accuracy and user engagement.
  • Defined content development standards, offered editorial direction, and mentored team members on writing, formatting, and instructional best practices.
  • Created knowledge assessments aligned with defined learning objectives, gathering feedback from stakeholders to drive curriculum enhancements and continuous improvement.
  • Developed detailed project plans using Jira for effective task management and leveraged tools like Microsoft PowerPoint and Word to produce high-quality educational content and presentations.

Education

B.E - Computer Science & Engineering

Walchand Institute of Technology
Solapur, MH
05-2019

Skills

  • Project Coordination & Management
  • Product Research & Development
  • Agile Scrum Methodology / Waterfall
  • Stakeholder Communication & Collaboration
  • Product Testing & Validation
  • Content Development for LMS & Digital Platforms
  • Requirement Gathering & Documentation (BRDs, User Stories)
  • Task Scheduling & Resource Allocation (Jira, Trello)
  • Data Analysis and Preparation, Reporting & Insights
  • Process Improvement & Quality Enhancement
  • Training and mentoring

Timeline

Senior Associate - Product

WNS
12.2021 - Current

Senior Research Analyst

Invensis Technologies
04.2021 - 11.2021

Research Analyst

Edureka
05.2019 - 04.2021

B.E - Computer Science & Engineering

Walchand Institute of Technology

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Payal Jain