Summary
Work History
Education
Skills
Course
Additional Information
Timeline
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Payal Jha

Payal Jha

Deputy Manager
Hyderabad

Summary

· A Deputy Manager with 3 years of experience in spearheading the entire AML/KYC function of Banking Industry. Effectively conducted AML/KYC formality reports on questionable accounts and transactions

· Approved new clients through due diligence procedures (EDD/CDD) including the review of KYC documentation, public record research and AML procedures

· Investigated and verified the parties engaged in suspicious transactions against various database, World-check and Internet searches

· Used proactive approach to process improvement, actively seeks opportunities for change that benefit the wider team

· Skills in interfacing with clients, suggesting viable product & solutions, cultivating relations with them for securing repeat business and ensuring quality delivery of products to the clients

· Hands-on experience and skills to monitor real time queues and identify high risk transactions within the business portfolio

· Knack to determine existing fraud trends by analyzing accounts and transaction patterns and recommend anti-fraud processes for changing transaction patterns and trends

· An effective leader with excellent communication, negotiation and relationship building skills

· The responsibility also involves collecting the required identifying information on clients and risk rating them based on geography, industry/Occupation, product, political status and reputational risk

Work History

Service Delivery Manager

IndusInd Bank
Hyderabad
09.2022 - Current
  • Reviewing client profiles to assess quality compliance; approving new clients through due diligence procedures including the review of KYC documentation, public record research and AML procedures
  • Coordinating & collecting client specific information and completing the documentation to assist in the on-boarding of new clients and reporting to various stakeholders
  • Keeping track of client profile movement and communicating the updates to clients via weekly and monthly calls
  • Contributed to internal and external account reviews
  • Effectively conducted AML /KYC formality reports on questionable accounts and transactions
  • Investigated and verified the parties engaged in suspicious transactions against various database, World-check and Internet searches
  • Effectively resolved queries and issues of customers, maintained quality and TAT of the transactions Audited the work of the team in checking the quality and to provide feedback

Relationship Manager

ICICI Bank
Hyderabad
11.2020 - 05.2021
  • Work with the AML-KYC management team verifies all aspects of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with Know Your Customer (KYC)
  • Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking, Unusual Activity and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action
  • Reviewed Neutral, Medium, and High-risk KYC clients' profiles to ensure all required KYC documents and information was obtained in accordance with Integrity due diligence (IDD), Customer due diligence (CDD), Enhanced due diligence (EDD) and Profile completion (PC)
  • Analyzing extensive accounting statements to detect any patterns or trends that present illegal activities or fraud
  • Determining the customer's source of funds, source of wealth and the nature of business that makes the relation to manage risk prudence
  • The responsibility also involves collecting the required identifying information on clients and risk rating them based on geography, industry/Occupation, product, political status and reputational risk
  • Collect and document data, KYC information, politically exposed person (PEP)
  • Accurate risk rating for individual/non-individual accounts to highlight high risk jurisdictions, cash intensive/high risk businesses and Politically Exposed Persons (PEPs) or Relatives or Close Associates (RCAs)
  • Completes extensive due diligence investigations using public and private databases in accordance with Anti-Money Laundering (AML), and other regulatory standards to assist business units and prevent operational and reputational risks
  • Ensures that the final reports are comprehensive, compliant and suitable for use in the client on-boarding decision-making processes
  • Proactively helpful to resolve the queries at earliest
  • Reported unusual client activities which might relate to sanctioned individuals, Money laundering or terrorist financing
  • Proficient and knowledgeable on all relevant documentation associated with AML and CIP policies and procedures

Assistant Manager

Fortune Marketing Pvt Ltd
Kolkata
05.2019 - 07.2019
  • Promotion of Brand Secureye
  • A Study on Understanding the Perception of the Potential Dealers of Security and Surveillance Product and Creating Brand Awareness for Brand Secureye followed by Activation of same in Hooghly area.

Education

MBA - Marketing & Retail

Eastern Institute For Integrated Learning in Management (EIILM)
Kolkata, India
08.2018 - 07.2020

Skills

AML & KYCundefined

Course

Foundation Course in AML & KYC India (Nov 2021)

Course on Business Analyst (July 2022 – Present)

Additional Information

Date of Birth: 10/10/1997

Gender: Female

Father's Name: Bimalendra Kr Jha

Nationality: Indian

Hobbies: Dancing, Painting, Reading Books



Timeline

Service Delivery Manager

IndusInd Bank
09.2022 - Current

Relationship Manager

ICICI Bank
11.2020 - 05.2021

Assistant Manager

Fortune Marketing Pvt Ltd
05.2019 - 07.2019

MBA - Marketing & Retail

Eastern Institute For Integrated Learning in Management (EIILM)
08.2018 - 07.2020

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Payal JhaDeputy Manager