Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Timeline
Generic

PAYAL MISHRA

Bengaluru,TG

Summary

Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

Overview

8
8
years of professional experience

Work History

Business Analyst

Tech Mahindra ltd
02.2021 - Current
  • Company Overview: The Kroger Company
  • Researched and prepared presentations to explain predictive scenarios to clients
  • Defined and validated data by working with 4 business partners to ensure data quality
  • Negotiated and liaise between business teams, technology teams and support teams
  • Directed weekly, monthly and ad-hoc reporting to inform 30+ business stakeholders in decision-making
  • Followed up with 8 different teams if data reporting was out of established thresholds
  • Discovered data stories and insights and presented findings to 12 executive team members
  • Built 3+ dashboards and multiple reports, illustrating the reasons behind the gaps between source and target data
  • Constructed 100+ SQL statements to use with new dimensions and measures
  • Analyzed and optimized 100% of queries and reports for prime performance
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.


Senior Automation Engineer

Tech Mahindra ltd
06.2019 - 01.2021
  • Company Overview: The Kroger Company
  • Extensive Project Management experience, proficient in gathering requirements, developing, implementing solutions, partnering closely with stakeholders to achieve higher levels of efficiency and effectiveness
  • Experience in API Testing, Integration testing, Manual testing on Web, Desktop, Mobile Based Application
  • Delivered thorough QA testing reports that determined product quality and release readiness
  • Identifying the functional gaps in use cases and interacting with the Onsite team for the confirmation of changes
  • Performed Gap Analysis, prepared High Level/Detailed Level Test Cases, Traceability Matrix
  • Developed complex SQL queries which include joining of various tables for data analysis
  • Performed report testing of Power BI Reports on top of MySQL data


Quality Assurance Engineer

Tech Mahindra ltd
01.2019 - 05.2019
  • Company Overview: Standard Chartered Bank
  • Performed root cause analysis to provide resolutions for production issues
  • In depth expertise in all aspects of the SDLC including requirement analysis, design, development, testing till the deployment in testing stand point
  • Performed root cause analysis to provide resolutions for production issues
  • Skilled in managing tasks like Writing Test Cases, Test Data Set-Ups, impact analysis for Regression Testing and Defect Management

Quality Assurance Engineer

Tech Mahindra ltd
08.2017 - 12.2018
  • Company Overview: Refinitiv
  • Ensured the enhancement of internet and mobile Telephony services for customers
  • Experienced in performing tests at various stages like Smoke, GUI, Ad-hoc Testing, Debugging and root cause analysis
  • Performed different types of testing like Functional, System, Regression, Database testing
  • Good knowledge on compatibility testing
  • Assisted with development of stories for ongoing projects
  • Managing and interacting with team to define strategy, and giving recommend course of action

Training Period

Tech Mahindra ltd
03.2017 - 07.2017
  • Attended and cleared TECH MAHINDRA mandatory training program (ELTP) and being trained in following fields:
  • Programming: Core and Advance JAVA and performed hands-on on eclipse IDE (integrated development environment)
  • Automation testing: Trained in functional testing and had hands-on on ALM, Selenium and HP QTP

Education

B. Tech. - Computer Science and Engineering

Trident Academy of Technology
Bhubaneswar, Odisha
01.2016

Skills

  • Tableau
  • Agile Software Development
  • Requirement Gathering
  • Accounting data Analysis
  • Business Analytics
  • Quantitative Analysis
  • Write reports
  • Analyze trends
  • Multifactor analysis
  • Business Forecasting
  • Statistical Analysis
  • Leadership Experience
  • Problem Solving
  • Business process improvement
  • Pivot tables
  • Gap analysis
  • Software development life cycle
  • Integration testing
  • UAT Testing
  • Cross Web Browser Testing
  • Mobile Testing (iOS & Android)
  • Functional Testing
  • Regression Testing
  • Smoke Testing
  • SQL
  • MS Excel
  • MS PowerPoint
  • JIRA
  • Confluence
  • QMetry

Accomplishments

  • Received Client appreciation in every quarter for year Dec 2021 to present.
  • Recognized by the Organization for the Extra Ordinary Contributions made during the FY 2017-2018 and awarded ‘BRAVO’ for the same.
  • Recognized by the Organization for the Highly Valued Contribution made during the FY 2018-2019 and awarded ‘BRAVO’ for the same.
  • Recognized as the Best Project Team by the Organization for the FY 2018-2019.

Training

TECH MAHINDRA mandatory training program (ELTP), 03/17 – 07/17, Programming: Core and Advance JAVA and performed hands-on on eclipse IDE (integrated development environment), Automation testing: Trained in functional testing and had hands-on on ALM, Selenium and HP QTP.

Timeline

Business Analyst

Tech Mahindra ltd
02.2021 - Current

Senior Automation Engineer

Tech Mahindra ltd
06.2019 - 01.2021

Quality Assurance Engineer

Tech Mahindra ltd
01.2019 - 05.2019

Quality Assurance Engineer

Tech Mahindra ltd
08.2017 - 12.2018

Training Period

Tech Mahindra ltd
03.2017 - 07.2017

B. Tech. - Computer Science and Engineering

Trident Academy of Technology

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