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With over 15 years of communication experience, I have been instrumental in mentoring and developing new accounts receivable agents on a daily basis. Additionally, I have consistently demonstrated a strong sense of accountability in managing my own portfolio of collection accounts and achieving liquidation goals, always striving to exceed client objectives. Ive been on an active role in fostering new business relationships and exceeding client expectations for liquidation results. With a smile 


Experienced professional focused on meeting or exceeding objectives seeking Customer Service Representative position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Collection Specialist and Spanish Translator, bringing over 14 years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments.

Skilled representative with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement. Detailed debt collector bringing over six years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Collections Specialist bringing 15-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Payal Thakur

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Debt Collection Specialist

Sr. Customer Service Representative

Education

Bachelor of Arts - Liberal Arts And General Studies

Diploma - Information Technology

Diploma - Data Entry

Diploma - NTT

High School Diploma -