Payal Tanwar

• Technical Project Manager with six years of experience in IT project management, specializing in Agile and Scrum methodologies
• Currently leading a team of 40+ professionals at InputZero Technologies, delivering large-scale, complex projects with a strong focus on seamless collaboration, high-quality execution, and customer retention
• Successfully delivered projects across IT, HR, finance, healthcare, education, and banking, focusing on scalable, sustainable solutions
• Planned, designed, and scheduled phases for large projects.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project performance to identify areas of improvement and make adjustments.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Provided detailed project status updates to stakeholders and executive management.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.

Expert in business analysis, wireframing, and ServiceNow implementation, helping organizations optimize processes and enhance customer experiences

• Partnered with project team members to identify and quickly address problems.
• Mentored junior team members, fostering professional growth and increasing overall team efficiency.
• Collaborated with cross-functional teams to ensure seamless integration of various project components.
• Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
• Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.

• Project Manager/ Business Analyst with overall 5+ year of experience owning all stages of the project lifecycle from requirement gathering, inception of the project through monitoring and closing to deliver the projects that exceed expectations on time and budget
• Well recognized for strong leadership, project management while working on cross functional teams in fast-paced and competitive work environments
• Plan, documents and execute all projects lifecycle phases including scope management, requirement management, work breakdown schedule, timeline management, priority and dependency management and assignment of roles and responsibilities.
• Works with stakeholders and project team to prioritize collected requirements.
• Assists in researching products to meet agreed-upon requirements and to support purchasing efforts.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Translates conceptual customer requirements into functional requirements in a comprehensible manner to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manages and tracks the status of requirements throughout the project lifecycle;enforce and redefine as necessary. Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation — to project managers, sponsors, and other stakeholders to understand issues and solutions.

• I collaborate with cross-functional teams to drive impactful business strategies and enhance the overall guest experience
• My role is focused on optimizing content management, streamlining processes, and leveraging data insights to support business objectives in the dynamic hospitality industry
• Following were the Key responsibilities:
• Business & Content Analysis: Work closely with stakeholders to gather business requirements and content needs, ensuring alignment with overall business goals
• Analyze content performance across various channels (websites, apps, social media) to drive improvements in user engagement and conversion rates
• Data-Driven Insights: Use data analysis tools (e.g., Google Analytics, Excel, SQL) to uncover trends, patterns, and actionable insights for content optimization
• Process Optimization: Identify opportunities to enhance the efficiency of content creation, management, and delivery workflows

• Data Management
• Feedback analysis
• Strategy planning