Summary
Overview
Work History
Education
Skills
Guest Speaker
Skype Id
Personal Information
Software
Timeline
Generic
Payel Mukherjee

Payel Mukherjee

Zonal HR Business Partner -Manager HR East, South & Small Teams
Kolkata

Summary

An HR Professional with over 11 years of experience in Talent Management, Talent Acquisition, PMS, Employee Relations HR Business Partnering & Analytic with overall Human Resource Management. Implement the organizational and talent strategy to support the company's growth and expansion objective. Conceptualized Catboat & HR Query helpdesk to reduce offline queries from 30/day to Zero in PS Software. Designed & and rolled out multiple talented processes - Goal setting, anytime feedback, PIP & "Amber" Employee Connect Platform. Designed Employee Engagement Framework by conducting FGDs across the function. Managed HR functions pertaining to On-role & Associate employees, PMS process, campus recruitment, pre-employment process, events, and new hire orientation for all locations. Established a peer learning platform "Spotlight" for Airtel Marketing & CE function. Introduced quarterly talent councils allowing for timely identification of actions on top talent, stagnant talent, performance improvement needs etc. Hands-on experience in the administration of performance appraisals & management and ensured all compensation components are matching between HR and Payroll. Acted as a single point of contact for managing East & South 2 Division encompassing span of approximately 1200 members. Streamlined HR functions, reported on HR metrics, enhanced workforce retention, managed termination processes, risk, ensured staff wellness, and compliance regulations. Proficient in HR operations to drive and leverage all HR programs including performance management, compensation, executive & employee development, succession planning, workforce optimization, staffing and benefits. Provided advice and counsel on multiple initiatives, maximized all HR programs & cycles, and recommended solutions to complex employee relations and HR issues.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Zonal Human Resource Business Partner - Sales Div

USV
06.2022 - Current
  • Act as a key HR contact for business leaders, providing expertise on HR policies and processes
  • Introduced a Special Incentive for Sales Reps in Performing HQ at USV
  • Collaborate with department heads to understand business goals and develop people strategies to support these goals
  • Provide HR insights and solutions to drive organizational performance
  • Oversee performance management cycles, ensuring timely and constructive feedback
  • Support succession planning and career development initiatives to build strong internal talent pipelines
  • Lead efforts to attract, retain and develop top talent within the organization
  • Identify skill gaps and work with L&D teams to design training programs
  • Promote continuous learning by supporting leadership and employee development programs
  • Support the people managers in terms of key people management decisions like identifying team member needs (Skill, deployment, rewards etc) and Suggesting resolution mechanisms
  • Partner with various cross-functional teams within HR to drive impact
  • Drive engagement programs aligned with the company's culture and values
  • Conduct surveys and feedback sessions, implementing action plans based on results
  • Drive formal employee interface to understand the issues/expectations and support manager in the resolution
  • Building of capabilities for managers to handle internal conflicts by providing awareness on ER processes, Policies & Procedures
  • Track and report key HR metrics, including turnover, engagement scores and recruitment effectiveness
  • Ensure the company complies with labour laws and regulations
  • Handle complex employee relations issues, providing guidance on disciplinary actions and conflict resolution
  • Conduct investigations into workplace concerns as necessary

TMD Partner Sales, CE & DTH

Bharti Airtel
03.2014 - 06.2022
  • Managing overall HR operations in the areas of overall recruitment, talent acquisition, job requirement analysis, staffing, payroll & statutory compliance, compensation, benefits, training, and development
  • Preparing & implementing procedures including communication plans, performance reviews & management, new hire orientation, training programs, compensation & benefits planning and talent assessment
  • Monitoring confirmation, probation, extension, retention cases and end-to-end exit formalities (Employee Separations and HR Separations)
  • Aligning staff to business objectives, recruiting the right talent, enhancing staff performance, supporting employee development, enhancing recruitment efforts, planning strategic HR initiatives, managing HR consultants, , communicating role expectations
  • Designing succession plans, maintaining staff relations, managing internships, updating policies and practices, and overseeing wellness and health initiatives
  • Maintaining up-to-date recruitment progress report, talent database and all related staffing communication
  • Developing the yearly activity calendar for various events in and outside the studio; organizing HR activities like Picnics, Annual Party, Events, Festive Celebrations and Tournaments
  • Created national impact by reducing Covid positive cases at respective circle & driving responsiveness on vaccination
  • Monitoring Performance and Talent Management Cycles (KRA setting, performance and talent review increment and promotion cycles); executing the panel process & program management of agreed action items
  • Working with business and finalizing Annual Compensation Revision Budget
  • Assisting employees with queries, ensuring timely & accurate payroll processing for the region, monitoring and processing the full & final settlements
  • Preparing data & completion forms for PF & forwarding to the Accounts Department for settlement, providing input for advance, cheque disbursement for salary and ensuring accurate data entry & timely salary disbursement
  • Performing detailed analysis of reasons for attrition and driving action plans across teams, to understand the pattern to reduce attrition
  • Coordinating with managers to refine and streamline the ratings and feedback processes by making them more efficient, objective and transparent
  • Consulting with assigned leaders to determine current and future talent needs and create and implement
  • Increasing awareness and uptake of company benefits; reviewing and reintroducing the absence policy, including triggers points to reduce persistent short-term absence

Manager - HR

Utkarsh Tubes & Pipes Ltd.
09.2013 - 03.2014
  • Supported full recruitment through arranging interviews, making job offers and organizing start dates
  • Managed Human Resource activities including talent acquisition, payroll management, statutory compliance, employee health & safety management and public relations
  • Conducted termination exit interviews and subsequently compiled and distributed acquired information
  • Developed & implemented new Employee Orientation Program to integrate new hires

Education

EPHRM Course - undefined

IIM
Kolkata

MBA (HR) - undefined

ISB
Kolkata

Skills

Talent Sourcing

Guest Speaker

Career Management & Consulting, Dr. B.C Roy Engineering College, JIS College, Bharatiya Vidya Bhavan Institute Of Management

Skype Id

payel.mukherjee50

Personal Information

  • Passport Number: K7616863
  • Date of Birth: 04/14/87

Software

Oracle SAP People Strong

Timeline

Zonal Human Resource Business Partner - Sales Div

USV
06.2022 - Current

TMD Partner Sales, CE & DTH

Bharti Airtel
03.2014 - 06.2022

Manager - HR

Utkarsh Tubes & Pipes Ltd.
09.2013 - 03.2014

EPHRM Course - undefined

IIM

MBA (HR) - undefined

ISB
Payel MukherjeeZonal HR Business Partner -Manager HR East, South & Small Teams