Payel Prodhan

As part of ITIL change Enablement, I drive the overall process governance of end-to-end change activities, assess readiness, manage risks, and handle post-implementation testing.

My expertise includes continuous improvement, strategic methodologies (agile, scrum, dev-ops, etc.), and cost-efficient strategies.

. Team Leadership : I'm oversee a team of 15 individuals, ensuring effective coordination and alignment toward change goals.

2. Change Initiative Evaluation : Identify, evaluate, and prioritize change initiatives within the organization. This involves assessing their potential impact and feasibility.

3. Strategic Planning : Develop strategies to ensure successful implementation of changes. These strategies consider both short-term and long-term objectives.

4. Gap Analysis : Conducting gap analyses helps you identify areas for improvement in existing change processes. This data-driven approach informs your decision-making.

5. Stakeholder Alignment : Coordinating with stakeholders ensures that change efforts align with overall business objectives. Effective communication is key here.

6. Workshops and Impact Assessment : Facilitating workshops and meetings allows you to discuss proposed changes and their impacts. You monitor progress and report results to the management team.

7. Effectiveness Assessment : Regularly assessing the effectiveness of change management activities helps you refine your approach and identify opportunities for improvement.

8. Reporting and Communication : Drafting reports outlining project status, risks, issues, costs, and benefits associated with changes. Presentations to senior leadership keep them informed.

9. Cross-Functional Collaboration : Collaborating with cross-functional teams allows you to address challenges arising from changes. This interdisciplinary approach fosters innovation.

10. Policy Review and Compliance : Reviewing existing policies and procedures related to change management, ensuring compliance with relevant laws and standards.

11. Stakeholder Relationships : Cultivating relationships with key stakeholders and decision-makers contributes to successful change adoption.

12. Employee Training Programs : Creating training programs supports employees in adapting to organizational changes. These programs enhance day-to-day operations.

13. Change Management Plans : Developing change management plans that minimize employee resistance and accelerate adoption.

14. Leveraging Tools : I prefer change management tools, to do impact analyses, enablement plans, and readiness assessments, to support updates.

15. Problem Solving and Metrics : Develop solutions related to efficiency, costs, or profits. Monitoring operations and reviewing metrics guide your decision-making.

1. Change Management : Lead E2E change management activities, ensuring smooth transitions and minimizing disruptions.

2. Continuous Improvement : Applying various methodologies (agile, scrum, dev-ops, etc.), you drove continuous improvement across the organization.

3. Efficiency and Cost Reduction : Strategies focused on increasing efficiency and reducing costs—a critical aspect of successful change initiatives.

4. Data Analysis : Analysis data sets to identify trends in customer service and sales, informing decision-making.

5. Technology Implementation : Implementing new technologies streamlined processes and enhanced the customer experience.

6. Cross-Functional Collaboration : Collaborating with cross-functional teams ensured timely and successful product launches.

7. Project Guidance : Provide guidance throughout complex projects, managing deadlines and project lifecycles.

8. Best Practices Research : Explore project management, process optimization, and organizational development best practices contributed to informed decision-making.

9. Process Review : Review existing procedures, identifying areas for improvement and cost savings.

10. Resource Coordination : Utilize resources across multiple departments maintained quality standards.