Payton Gartner
Elkhart,IN
Summary
Dynamic business owner with a proven track record in sales and customer relations. Expert in financial reporting and operations management, driving profitability through strategic decision-making and exceptional service. Cultivated a loyal customer base while enhancing team collaboration and training, resulting in improved satisfaction and operational efficiency. With 2 deployments overseas building local hospitals, school houses, and other resources for in need communities. Great with building, planning, and communicating!
Overview
8
8
years of professional experience
Work History
Builder
United States Navy, USN
04.2017 - 12.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
- Developed detailed construction plans and organized required materials to maintain productivity.
- Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
- Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
- Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
- Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
- Enhanced team skills with regular training sessions on new construction techniques and safety practices.
Business Owner/ Operator
PPT MOBILE DETAILING
01.2021 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Trained and motivated employees to perform daily business functions.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Employed prompt decision-making and in-depth research to resolve issues.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Crew Member
Champion Coatings
01.2021 - 10.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Assisted clients in understanding the benefits of different waterproofing options, guiding them towards the most suitable solution for their needs.
- Ensured the longevity of walls by properly applying sealants, waterproofing materials, or other protective coatings as needed.
- Demonstrated attention to detail with precise application of waterproofing materials to prevent leaks.
- Conducted detailed assessments of building structures to determine appropriate waterproofing methods and materials needed.
- Maintained rigorous quality control standards, inspecting completed work to guarantee long-term effectiveness of waterproofing solutions.
- Collaborated with other tradespeople on site to ensure seamless integration of waterproofing solutions into overall construction plans.
- Demonstrated versatility in performing various tasks such as joint filling, crack repair, waterproofing installations, and firestop applications across diverse construction projects.
- Increased longevity of building structures by applying high-quality waterproofing products in various environments.
Crew Leader
Organizing Solutions of SD
10.2021 - 02.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Salesman
Mossy Nissan
02.2022 - 08.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Promoted and up-sold products and services to meet needs of customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Salesman
Mossy Honda
08.2022 - 01.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
GED -
Elkhart Memorial High School
Elkhart, IN05.2017
Skills
- Small business operations
- Sales tactics
- Personnel management
- Inventory control
- Business process optimization
- Contract negotiation
- Operations management
- Entrepreneurial leadership
- Customer relations
- Quality assurance
- Issue resolution
- Work Planning and Prioritization
- Task delegation
- Customer service
- Attention to detail
- Bookkeeping
- Purchasing and planning
- Team collaboration and leadership
- Entrepreneurial personality
- Driven and determined
- Project management
- Strategic Decision-making
- Organizational development
Timeline
Salesman
Mossy Honda
08.2022 - 01.2023
Salesman
Mossy Nissan
02.2022 - 08.2022
Crew Leader
Organizing Solutions of SD
10.2021 - 02.2022
Business Owner/ Operator
PPT MOBILE DETAILING
01.2021 - Current
Crew Member
Champion Coatings
01.2021 - 10.2021
Builder
United States Navy, USN
04.2017 - 12.2020
GED -
Elkhart Memorial High School
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