Summary
Overview
Work History
Education
Skills
Projects And Volunteer Work
Timeline
Generic

Payton Lazzell

Unionville

Summary

Detail-oriented operations and project coordinator with over 5 years of management and leadership experience. Skilled in stakeholder communication, logistical coordination, and cross-functional collaboration to deliver successful outcomes in fast-paced environments. Strong background in issue resolution, scheduling, and process oversight with proven ability to manage competing priorities. Adept with computer systems, troubleshooting, and documentation. Seeking to leverage operational management and coordination expertise to support clinical study delivery as a Regional Study Coordinator at Labcorp.

Overview

8
8
years of professional experience

Work History

General Manager

Kopetskey Auto Wash / Bowman Family Holdings
Center Grove
04.2022 - Current
  • Manage daily operations for high-volume service location, ensuring safety, compliance, and efficiency.
  • Act as liaison between ownership, staff, and customers, providing clear communication and issue resolution.
  • Oversee logistics including scheduling, inventory management, vendor coordination, and preventative maintenance.
  • Lead, train, and develop a team of staff and managers, fostering collaboration and accountability.
  • Implement process improvements to increase efficiency, reduce downtime, and enhance customer satisfaction.

Shift Manager

Panera Bread
Greenwood
12.2021 - 04.2022
  • Coordinated day-to-day operations, ensuring smooth workflows and timely completion of tasks.
  • Supervised and supported diverse teams, balancing workload across fast-paced shifts.
  • Maintained communication with regional leadership and ensured compliance with company procedures.

Shift Manager / Marketing Manager

HotBox Pizza
Greenwood
07.2017 - 08.2021
  • Managed shift operations, staff supervision, and customer issue resolution.
  • Oversaw scheduling and resource allocation to meet operational needs.
  • Led marketing initiatives, coordinating outreach to local businesses and communities.
  • Developed early leadership, organizational, and stakeholder engagement skills.

Assistant General Manager

Smoothie King
Greenwood
05.2020 - 04.2021
  • Supported General Manager with scheduling, inventory control, and operational reporting.
  • Acted as on-call coordinator to troubleshoot issues and ensure uninterrupted operations.
  • Assisted with training and performance development of staff across multiple shifts.

Education

Associate Degree -

Vincennes University
Vincennes, IN
05.2020

Core 40 Diploma -

Perry Meridian High School
Indianapolis, IN
05.2020

Skills

  • Project Coordination & Logistics Management
  • Stakeholder Communication & Client Relations
  • Computer Literacy (Microsoft Office, Google Workspace, POS/Operational Software)
  • Troubleshooting & Issue Resolution
  • Team Leadership & Training
  • Schedule Development & Workflow Planning
  • Inventory & Resource Management
  • Customer Service & Conflict Resolution

Projects And Volunteer Work

Keep Indianapolis Beautiful (KIB), Volunteer Trainer, Certified to train incoming volunteers and contributed numerous hours to nonprofit environmental initiatives.

Timeline

General Manager

Kopetskey Auto Wash / Bowman Family Holdings
04.2022 - Current

Shift Manager

Panera Bread
12.2021 - 04.2022

Assistant General Manager

Smoothie King
05.2020 - 04.2021

Shift Manager / Marketing Manager

HotBox Pizza
07.2017 - 08.2021

Associate Degree -

Vincennes University

Core 40 Diploma -

Perry Meridian High School

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Payton Lazzell