P.Dhamodharan
Chennai
Summary
Detail-oriented Assistant Manager offers more than 15-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
YNT Supply chain pvt ltd
Chennai
12.2019 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed and executed strategic plans for business growth.
- Established key performance indicators (KPIs) to measure success.
- Managed stakeholder relationships through clear communication strategies.
- Developed long-term partnerships with external vendors.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Manager
Accentiv india pvt ltd
Chennai
05.2017 - 11.2019
- Responsible to manage the supply chain operations of warehouse's with effective delivery schedules to meet production targets
- Responsible to manage layout preparation for effective used of items storage &
supporting better supply route method - Closely monitoring stores operation without difference between system vs actual.
- Man power planning to ensure sufficient availability of man power in shift, with minimum over time
- Responsible for logistic activity and ensure to delivery the shipment with in expecting date of delivery (EDT)
- courier & transports performance analyses and allocate the shipments for cost efficiency and correct delivery
- courier & transporters rate card monitoring , credit & debit note followups
- MIS report circulate to management
- team review with supervisors & fun activity for team chear-up
Senior Supervisor
Accentiv india pvt ltd
Chennai
06.2013 - 04.2017
- taking care of chennai location inventory, and send the value wise reports to management purchase team for further action / liquidations.
- review with internal team and analyses daily production, achievements & defeat's
- monthly & fortnight stock audit and reports circulate to management
- Highvalue items inventory management and audit.
Education
Bachelor of Arts - B A Economies
Annamalai University
Chidambaram Skills
- Employee Performance Evaluations
- Sales monitoring
- Operations Management
- Compliance understanding
- Business development understanding
- Cost Control
- Microsoft Office expertise
- Customer Relationship Management (CRM)
- Emergency Response
Other Knowledge
- well know the ISO process and documentations and followed the ISO standard.
- basic fire safety and evacuation and fist aid.
- knowledge of multi system operations process like SAS, ERP, FOXPRO, VINICULAM,
Languages
Tamil
First Language
English
Elementary (A2)
A2
Timeline
Assistant Manager
YNT Supply chain pvt ltd
12.2019 - Current
Assistant Manager
Accentiv india pvt ltd
05.2017 - 11.2019
Senior Supervisor
Accentiv india pvt ltd
06.2013 - 04.2017
Bachelor of Arts - B A Economies
Annamalai University
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