Peerzada Mohd Abrar Manzoor
Srinagar
Summary
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Manager
Maruti Suzuki Nexa
Srinagar
01.2022 - Current
- Developed and implemented strategic sales plans to increase brand awareness and market share.
- Conducted regular training sessions for staff on customer service, sales techniques, and product knowledge.
- Monitored daily performance of sales team and provided feedback to maximize efficiency.
- Maintained relationships with existing customers to encourage repeat business.
- Coordinated with other departments in the dealership such as finance, parts, and service departments to ensure customer satisfaction.
Body Shop Supervisor
Zain Autocrafts
Srinagar
02.2020 - 01.2021
- Inspected vehicles for damage, recorded findings, and wrote repair estimates.
- Greeted customers upon arrival, identified customer needs and provided appropriate services.
- Assisted in the ordering of parts required for vehicle repairs.
- Provided technical advice on mechanical issues to technicians and other staff members.
- Advised customers on preventative maintenance procedures for their vehicles.
Education
High School Diploma -
JK Bose
01-2016
Skills
- Strong leadership
- Customer Needs Assessment
- Sales Coaching
- Price Negotiation
- Brand Promotion
- Deal Closing
- Customer Relationship Management
- Team Management
Languages
English
First Language
Hindi
Proficient (C2)
C2
Certification
- Certified relationship manager
Accomplishments
- Mr Nexa 2024
Timeline
Relationship Manager
Maruti Suzuki Nexa
01.2022 - Current
Body Shop Supervisor
Zain Autocrafts
02.2020 - 01.2021
- Certified relationship manager
High School Diploma -
JK Bose
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