PEEYUSH BHARDWAJ

• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Supported and assist development team in generation of technical requirements and product documentation to achieve process commonality, relative task priorities and business value measurement parameters.
• Owned and prioritized product backlog, Broke project into epics and implementable user stories.
• Attended Agile ceremonies, demos and production proving activities.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Collaborated with product owners, team members, technologists, and scrum masters to define solutions and drive progress.
• Reviewed work for quality and compliance with company standards and design specifications.
• Resolved issues quickly to maintain productivity goals.
• Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Mentored teams and problem solving meetings and evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.

Operating InsureTech vertical comprising 3 Products, Pure Online Model and Point of Sale Model (RenewBuy.com).

• Leading end to end product lifecycle, designing and developing user interface and working with cross functional teams.
• Experience in building products and features via: prototyping.
• Redesigned product flow by conducting user research on 150+ partners.
• Working with Agile and Scrum Methodology.
• Lead Conceptualization, Design, Documentation and Implementation of complete platform.
• Create scenarios, end to end user experience, user task flow and UI specifications.
• Accomplished successful integration with over 12 Insurance Companies.
• Work on Product Requirement Documents (PRD), Business Requirement Documents (BRD) and SDLC.
• Take Lead Role on Enterprise level project with minimal direction.
• Take part in team process in Scrum and manage expectations and track road map regularly.
• In line of prepared projects plans and timelines with respective members.
• Prepared detailed functional designs with process flow diagrams.
• Using SQL, Tableau and Ms-office to maintain dashboard and Data analysis.
• Consulted with product development teams to enhance products based on customer data.
• Liaised with clients to develop deep understanding of business needs and current market landscape.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.
• Assessed vendor products and maintained positive vendor relations.
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Compiled product, market and customer data to forecast accurate sales and profit projections.

Ability to collaborate with various stakeholders and assemble plans to align activity and drive marketing effectiveness.

• Execute all change requests applicable to product across all components.
• Communicate and follow up with all vendors and clients and discuss strategies on campaign set-up.
• Working on analytic platform where maximum outcomes and analysis can be shown to clients.
• Analyze trend of data which can be used to make product more efficient and unique.
• Using SQL, Tableau and Ms-office to maintain dashboard.
• Identified and resolved problems through root cause analysis and research.
• Increased user interaction and conversion 10% to 40 % by redesign product.

Responsible for handling sales for idea Upper North.

• Established VAS products and increase revenue.
• Regular analysis of business MIS and Data to achieve revenue.
• Implementation of VAS and UNR Products through OBD, IVR, SMS.
• Performed Customer segmentation (Active and Churn base), Campaign management.
• Taking feedback from clients to reduce churn count and increase revenue.
• Making new strategy to increase Contest, CRBT & other VAS products and IN products conversion ratio and Revenue..

Responsible for OBD promotions (CRBT, VAS and Non-VAS promotions call.

• Sending MIS report on daily basis as per business requirement and share with circle client.
• Manage & Maintain Database Server (MySQL) Basic Operations.
• Performed Coordination with all technical teams for resolving issues.
• Deploying, testing various applications on sever.
• Providing first level support and escalating problem to second level if required..