PEEYUSH BHUSHAN
New Delhi
Summary
With over 15 years of progressive leadership in hospitality, I am a performance-oriented hotelier who thrives at the intersection of operations excellence, guest satisfaction, and business growth. I have consistently delivered strong financial results, elevated guest experience, and built empowered teams across all departments. As someone who excels in strategic planning, operational oversight, and brand and service standard implementation, I am excited about the opportunity to lead property-wide functions from Front Office to F&B, Housekeeping to Events and deliver exceptional experiences for both guests and associates.
Overview
15
15
years of professional experience
Work History
Director Food and Beverage
JW Marriott Pune
03.2023 - 12.2025
- Led end-to-end F&B operations across 14 restaurants, bars, and banquets, managing a high-performing team of over 175 associates.
- Outperformed FY25 F&B revenue goal of ₹148 Cr by ₹6 Cr, and FY24 revenue target of ₹129 Cr.
- Consistently delivered the highest employee satisfaction score in the hotel's history: 88% in 2024, and 90% in 2025, setting a new benchmark for people's engagement.
- Coordinated marketing strategies to enhance brand visibility and attract clientele. Curated and executed marquee events: hosted G20 delegates and drove global collaborations with legendary brands, including Harry's New York Bar (Paris), Old Man Bar (Hong Kong), Cat Bite Club (Singapore), Nouvelle Vague Tirana (Albania), and Bar Cham (Seoul).
- Managed budget planning and financial forecasting to optimize resource allocation. Prepared the annual F&B budget aligned with hotel GOP targets.
- Appeared and cleared through the Marriott Development Academy (MDA) - F&B.
- Directed the hotel's daily operations, ensuring compliance with applicable laws and regulations. Excelled in statutory audits, LQAs, and Brand Standard audits.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Awarded F&B Service Champion (Best DF&B), 2025: Hozpitality India.
- Honored with 'Head of F&B - West Zone' (BW Hotelier IHA 2024) and 'Operations Leader of the Year 2024,' recognizing transformative leadership.
Assistant Director Food and Beverage
Taj Mahal Hotel New Delhi
01.2019 - 01.2023
- Directed operations for the flagship dining icons: Chambers Machan, House of Ming, Varq, Rick's, and Emperor's Lounge.
- Led and developed a diverse team of 115, achieving consistent excellence in guest satisfaction.
- Strengthened strategic guest relations with diplomats, bureaucrats, media leaders, and high-profile patrons.
- Spearheaded the reopening of Machan 3.0 and Chambers 2.0, elevating the legacy of two iconic outlets.
- Handled over 50 high-end weddings and social events personally. Managed banquet planning and operations to ensure guest satisfaction and service excellence.
- Designed staff training programs to enhance team performance and skills development, with constant feedback systems.
- Implemented billing procedures, audited and reconciled accounts and recorded transactions.
- Collaborated with department heads to streamline communication and workflows.
Outlet(s) In charge
Grand Hyatt Hotel and Residencies Abu Dhabi
01.2018 - 01.2019
- Core member of the pre-opening team for the flagship Grand Hyatt, Abu Dhabi.
- Successfully launched and managed the award-winning Verso (an Italian restaurant with 72 covers) and Lexx Bar.
- Boosted outlet revenue by 25% within a year through innovative programming and guest engagement.
- I designed the hotel-wide beverage program from the ground up.
- Contributed to the strategic planning committee for Dubai Expo 2020.
- Implement menu engineering in collaboration with Culinary Head and DF&B.
- Increase non-resident patronage through activations, events, and partnerships.
Assistant Director Restaurant Operations
Andaz by Hyatt, New Delhi
01.2016 - 01.2018
- Conceptualized and launched India's first dedicated Gin Bar - Juniper, featuring 40+ artisanal gin infusions.
- Orchestrated the launch of Annamaya (European-style food hall) and the iconic Hong Kong Club - a nightlife destination combining dining, bar, and performance.
Bar and Restaurant Manager
Taj City Centre Gurugram
01.2011 - 01.2016
- Graduated from the prestigious Taj Management Training Program (2013), gaining holistic exposure across Taj properties.
- Key member of the pre-opening F&B team at Taj Gurugram.
- Established and led Tease Bar & Lounge operations for three years, positioning it as a leading nightlife venue.
- IHCL
Education
Postgraduate - General Management
XLRI Jamshedpur
Delhi NCR Campus01.2024
EFST -
Grand Hyatt Abu Dhabi
01.2019
WSET LEVEL 2 -
01.2015
BHM -
M.S Ramaiah College of Hotel Management
Bengaluru01.2011
Skills
- Hotel Operations Management
- Revenue and Budgeting
- Guest Experience Enhancement
- Team Leadership
- Strategic Planning
- Financial Analysis and Reporting
- Procurement/Vendor Management
- Sales and Marketing Strategies
- Corporate social responsibility
- Leadership development
Affiliations
Classical Singing, Motorcycling, Numismatics, Traveling and high on intellectual curiosity: learning about current affairs
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
French
Elementary (A2)
A2
Timeline
Director Food and Beverage
JW Marriott Pune
03.2023 - 12.2025
Assistant Director Food and Beverage
Taj Mahal Hotel New Delhi
01.2019 - 01.2023
Outlet(s) In charge
Grand Hyatt Hotel and Residencies Abu Dhabi
01.2018 - 01.2019
Assistant Director Restaurant Operations
Andaz by Hyatt, New Delhi
01.2016 - 01.2018
Bar and Restaurant Manager
Taj City Centre Gurugram
01.2011 - 01.2016
Postgraduate - General Management
XLRI Jamshedpur
EFST -
Grand Hyatt Abu Dhabi
WSET LEVEL 2 -
BHM -
M.S Ramaiah College of Hotel Management