Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peeyush Chhetri

TECHNICAL SUPPORT
DEHRADUN

Summary

Detail-oriented Technical Support Assistant skilled in remote support, ticket management, and VPN configuration. Proven ability to troubleshoot technical issues and enhance user knowledge through effective education and documentation.

Overview

1
1
year of professional experience

Work History

Technical Support Assistant

IEnergizer
01.2020 - 09.2020
  • Provided technical support by troubleshooting hardware and software issues for end-users.
  • Assisted with installation and configuration of various applications and systems.
  • Documented user inquiries and resolutions in ticketing system to enhance knowledge base.
  • Educated users on best practices for utilizing technology effectively and securely.

Education

Bachelor's of Tourisim And Hospitality Management - Tourism And Hospitality Management

Doon Valley Public School
Dehradun
04.2001 -

Skills

Remote support

Ticket management

VPN configuration

Timeline

Technical Support Assistant

IEnergizer
01.2020 - 09.2020

Bachelor's of Tourisim And Hospitality Management - Tourism And Hospitality Management

Doon Valley Public School
04.2001 -
Peeyush ChhetriTECHNICAL SUPPORT