Results-focused Certified Quality Management Professional possessing seven years of extensive experience in customer relations, quality assurance, and quality control, spearheading process improvements and system integrations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. Engineer
Minda Corporation Ltd.
Chakan, Pune
07.2024 - Current
Responsible for customer and in-process quality.
Daily line audit to find abnormalities in process and product, and demanding corrective actions.
Conducting process audits and product audits as per plan.
Monitoring work compliance and giving training to the inspector on a daily basis.
Auditing and sharing the report with the concerned parties on first-time right activities on the line.
Handling customer complaints and making an A3 report/8D on customer complaints/warranty issues, and implementing corrective actions accordingly.
Submission of customer-specific requirements on their portals.
Controlling and handling of new product development documents.
Work with the department heads to develop and implement quality control measures.
Develop and implement policies and procedures for quality control and training.
Provide regular reports and monthly reports to senior management on quality control and training activities.
Knowledge of ISO 9001:2015 and IATF 16949.
Responsible for ensuring that proper procedures are followed in the plant and departments via monthly internal audits.
Managing the quality lab, MSA, Gauge R&R, cost savings, Kaizens, etc.
Collaborate with CFT members, including production and operations, to ensure adherence to quality standards and specifications throughout the manufacturing process.
Follow all cycle APQP activities for the development of the product, and make all necessary documents as per SOP (Standard Operating Procedure).
Responsible for PPAP submission to the customer.
Interact with internal and external tool manufacturers for tool design freeze and follow-up as per the tool plan.
Improved the quality processes for the product rejection cycle and consistently improved the plant efficiency through seven QC tools, such as Pareto Analysis, Control Chart, and Check List, and so on.
Completed Manufacturing Excellence projects on time for quality-related issues.
Increased team productivity through small rewards, such as gift cards.
Completed three projects of the quality circle, being active as a member of the team.
Managing the 85 personnel, along with four engineers, three supervisors, and six QRE personnel, so that the parts targets can be achieved and dispatch can be done on time to the customer end.
Acquainted with good knowledge about internal audit conduction, IATF documentation, QMS implementation, ISO implementation, QMS systems, process audits, and system audits.
Resolved escalated customer issues in a timely manner.
Coordinated with suppliers and vendors to negotiate contracts and secure high-quality materials within budget.
Conducted comprehensive risk assessments to proactively address potential issues in project development phases.
Assistant Engineer
Saint Gobain
Halol, Vadodara
03.2024 - 07.2024
Managed daily shift activities of a team of 40, including inspection and packing planning.
Conducted regular reviews of plant rejections with Process and Production teams.
Investigated quality feedback from customers, implementing corrective actions in the plant.
Developed packaging materials and prepared SOPs for packaging and labeling processes.
Trained quality and packing personnel to adhere to inspection and packing instructions.
Utilized seven QC tools, statistical techniques, 5S, and GMP to enhance process efficiency.
Created monthly packing plans to optimize production workflows.
Oversaw inspections during preliminary, final, and pre-assembly stages with customer pre-dispatch inspections.
Engineer
Motherson Sumi Systems Ltd.
Kandla
08.2018 - 03.2024
Handling customer complaints from SMR in mirror wiring harness, identifying their actual root cause, and taking corrective and preventive action by using 8D, 5W2H, and CAPA.
Configuration of all quality documents. (Work procedure, work instruction, inspection method, etc.)
OST (Operation Standard) and OPS (One-point Standard) verification and updating.
Responsible for cutting and crimping quality assurance.
Attending to and resolving quality-related issues related to cutting, crimping, and injection molding processes.
Document configuration and submission. (PPAP, PFMEA, Inspection Reports)
Control plan and PFMEA updating, as per process flow.
To conduct an internal quality management system audit as per the internal plan, and Gemba audits for defects reported, and root cause analysis of defects. (Product audit and process audit)
Monitor process variations, capability, and stability study by SPC and MSA through Minitab analytical software.
Implemented Kaizen and Poka-Yoke in the department for continuous improvement in productivity, safety, and quality.
Ensuring adherence to quality standards, implementing stringent quality control systems, and reducing rejection levels and rework by doing PDCA and QRQC.
Daily monitoring of PPM levels at various stages.
Ensuring the calibration and validation of measuring instruments as per defined frequency and testing standards.
Handle the projects for Renault HHN, Rosenberger Camera Cable, GM, Daimler, and Ford Motors.
Hands-on experience with the Oral ERP System.
Participated in team meetings to discuss project progress updates.
Education
Diploma - Mechanical Engineering
Ambition Institute of Technology
Varanasi, Uttar Pradesh
01.2017
Skills
Certified Quality Management Professional
Certified internal auditor based on ISO and IATF 16949:2016 standards
Qualified and proficient in six quality core tools
Customer communication and handling
Wiring harness manufacturing processes
Six Sigma Yellow Belt
Pareto Analysis
Why-Why analysis
8D/A3 analysis
7 QC tools
FTA analysis
Engineering drawing reading
GD and T knowledge
Project handling
Quality circles and Kaizen steps
Planning and prioritizing activities
Communication and interpersonal skills
Follow-ups and time management
Microsoft Excel
Power BI dashboard
PowerPoint
Word
Outlook
SAP QM module
Hands-on experience with Minitab statistical software
IMDS for automotive component
Coaching and mentoring
Continuous improvement
Accomplishments
Completed Manufacturing Excellence projects on time for Quality Related Issues
Increased team productivity through small rewards
Completed 03 projects of the Quality circle
Managing the 85 manpower along with four engineers, three supervisors and six QRE persons
Acquainted good knowledge about Internal audits conduction, IATF documentation, QMS implementation
Languages
Hindi
English
Personal Information
Date of Birth: 02/18/98
Marital Status: Married
Personal Competencies
Ambitious about taking new roles & responsibilities and projects
Planning and prioritizing activities
Good communication & interpersonal skills
Able to work in a diverse and dynamic environment
Disciplined, Hardworking, Creative & Good Learner
Able to take follow-ups and complete tasks in time bound targets from all stakeholders