Experienced QA Test Engineer with a proven track record of driving high-quality software releases. Spearheaded the development and execution of manual test scripts, boosting testing efficiency by 30% and accelerating release cycles by one week, enabling faster delivery. Proactively identified critical bugs, resulting in a 25% reduction in post-release defects and significantly elevating user satisfaction. Expertise in cross-platform testing and bug-tracking systems, ensuring seamless product quality and optimized workflows. Known for delivering consistent, reliable results that enhance both product performance and team productivity.
CRM, Developed a solution enabling clients to securely store, access, and update customer details from any smart device, ensuring seamless connectivity even outside the office., Conducted in-depth testing of the CRM user interface, identifying and reporting over 100 software defects, contributing to faster issue resolution by the development team., Crafted comprehensive test plans and test cases for CRM functionality, ensuring thorough coverage and effective evaluation of all system features., Collaborated with cross-functional teams to prioritize and execute test cases, resulting in a 20% reduction in overall testing duration and enhancing project efficiency.