Highly focused Logistics and Supply Chain professional with 23 years of experience in Warehouse Management, Imports, Exports, and Distribution to the Stores. Skilled in Customs, Port, CFS, contract negotiation with Freight Forwarders, Transporters, and Customs brokers. Proven ability to cultivate productive relationships with key stakeholders to achieve corporate goals.
Overview
24
24
years of professional experience
Work History
Senior Supply Chain Manager Operations- India
Marks & Spencer India Pvt ltd
Banaglore
12.2008 - Current
Responsible for the following aspects of the supply chain: transportation, warehousing, distribution, Domestic & Imports/Exports.
Working closely with suppliers (90+ suppliers) and customers to improve operations and reduce cost.
Developed an experience of handling a warehouse of 33,000 sq ft. In Delhi, which includes managing various domestic and import products such as apparel, home furnishing, and footwear products, and managing a workforce of 30 people.
By bringing changes in the dimensions of the cartons and modularity of the goods, by adding extra quantity in the carton and not disturbing the quality of the product, which has resulted in good savings to the organization.
The number of shortages has been reduced to a huge level by streamlining the new process, which helped to save huge debits for the company.
Handling imports from Bangladesh (BY ROAD)/Srilanka & Pakistan
Managing UK export shipments from Ports- Chennai/Tuticorin/Kattupalli/Ennore/Mundra/ Navasheva/Cochin)
WEAIM – Supported to create a web-based application based on business requirements from BU team leaders, head of department, finance, documentation requirements and identified solutions with IT vendor for M&S India Business.
Freight Forwarder database set up for each origin country based on origin countries' customs requirements.
Conducted a new WEAIM interface workshop with all suppliers in different countries, along with the Freight Manager Team. Detailed explanation about the new changes in the system.
Implemented new technologies such as radio frequency identification systems for improved efficiency in warehouse operations.
Negotiated long-term contracts with suppliers that provided favorable terms while still meeting organizational objectives.
Facilitated cross-functional collaboration between departments such as sales and marketing, finance and accounting, operations and logistics, ensuring effective coordination across teams.
Monitored shipping schedules, resolved discrepancies between purchase orders and invoices, and coordinated returns when necessary.
Identified areas of improvement within the organization's existing supply chain models by conducting gap analysis against industry benchmarks.
Managed cross-border logistics, including customs compliance and international shipping regulations.
Ensured compliance with regulatory requirements and industry standards across all supply chain processes.
Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
Negotiated prices and terms with suppliers, vendors or freight forwarders.
Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
Manager- Imports & Exports
Airlift Container Line
Banaglore
02.2008 - 11.2008
Coordinating with US agents for nominated shipments.
Negotiating with the shipping lines for competitive rates.
The container sales have increased.
Enabling team members of each division to fulfill the customer deliverables.
Identifying improvement opportunities and taking corrective actions.
Conduct periodic surveys to determine the satisfaction level of the customers.
Sales projections and reports were provided on a monthly basis to US managers.
Branch in Charge
Sridevi Logistics Pvt Ltd
Banaglore
12.2006 - 01.2008
Interacting with the Sales Department, follow up on the sales report, and promoting sales.
Fully responsible for profit and loss, and General Ledger postings.
Develop and implement budgets.
Overall responsibility to develop and implement logistics strategies and processes with an objective to manage, execute, and develop the logistics group and processes in a cost-effective, customer-focused manner.
Distributed daily workload to ensure all departments complete work on time.
Work directly with sales staff to determine pricing points.
Ensure the delivery of customer service excellence.
Key responsibilities included contract negotiations, customer management, and business development functions with existing and new customers.
Schedule Safety, warehouse, and Sales meetings.
Meet and exceed all company-set operations and sales goals.
Sr. Operation Executive
Renown Forwarders Pvt Ltd
Banaglore
03.2001 - 11.2006
Coordination for Customs Clearance, Export/Import matters, and liaison with shipping lines, C&F Agents for logistics matters, and freight negotiation.
Liaising with local government and private bodies for the establishment of a representative office, including all legal and commercial aspects.
Keeping track of cargo status, delivery schedules, coordinating with the shipping lines, and Customs House Agents.
Documentation - Sea & Air - Imports & Exports, preparing Invoice, packing List, Shipping Bill, Bill of Entry, Bill of Lading, and certificate of Origin.
H card holder and Customs cleared all types of Shipping Bills and bills of entries in both Imports and Exports.
Handled all nominated shipments, including baggage and personal effects.
Overseas Correspondence to agents, sending pre-alerts to agents, transshipment confirmation to clients, and delivery status to clients, etc.
Education
BBA -
Annamalai university
Skills
Streamlined Supply chain end to end operations
Transportation Management
Supplier Relationship Management
Warehouse Operations
Financial management and reporting
Negotiating
Cost-reduction strategies
Staff Management
Accomplishments
Reduced the warehouse cost by 50% by improving efficiency in the storage methods like carton optimisation.
Nil shortages for the past 4 years which is a high standard on Retail Warehouse Management
Nil Variance for the past 8 years in Warehouse external audit.
AEO certification
First single truck trail from Bangladesh to India.
Customer Service Assistant & Fire Health And Safety Officer (FHSO) at MARKS AND SPENCER RELAINCE INDIA PVT. LTD.Customer Service Assistant & Fire Health And Safety Officer (FHSO) at MARKS AND SPENCER RELAINCE INDIA PVT. LTD.