Perneti Surendra Reddy

Systems Integration Specialist

NTT Data

Benguluru

01.2022 - Current

The primary responsibility is to work on the existing or new incidents, Service requests
Incidents/requests response and resolution within SLAs with good analytical and troubleshooting skills.
VMware (vSphere Client):
Creating VMware Virtual Machines as per the request
Working on Decommission of Virtual Machines
Scheduling tasks for snapshots, reboot, clone, etc.
Working on Disk space issues like Disk, CPU and RAM expansion tickets in VMware environment
Working on Service down issues
Working on Server down issues
Working on 24/7 Support project
Monitoring Queue in ServiceNow
Troubleshooting virtual machine issues.
Moving virtual machines using V Motion Migration
Upgrading the windows OS from 2012 R2 to 2019 and upper versions (Windows Server 2022)
Working on V2V’s and P2V’s Using VMware vCenter Converter Standalone
Upgrading VMware vCenter
Working ESXi host patching and upgrading the Firmware and BIOS on the hosts.
Working on ESXi host reboots
Upgrading the security software’s on virtual machines like Cylance and CrowdStrike.
Upgrading the VMware Tools on virtual machines
Suppress the alerts for virtual machines using SolarWinds Orion and upgrade the SolarWinds agents on the VMs
Creating the AD objects for VMs
Provide access to AD admin groups and individual admin access to the user as per the request.
Working on virtual machine restoration requests and Domain joining tasks
Renaming the server and swapping the Ips
Clearing the C drive for virtual machines.
Cloud (Azure & AWS):
Azure:
Deploying the new virtual machines through azure portal as per the request
Installing the security tools and monitoring agents
Taking Snapshots for Scheduling tasks, reboot
Working on resources increase requests like Disk, CPU and RAM expansion tickets in Azure environment
Troubleshooting OS level issues
Redeploying and deleting the resources as per the request
Creating new resources like RG, Vnets and Subnets
Edit IP configuration from Dynamic to Static
Adding the new or existing resources to the virtual machines
Working on Domain join requests
Swapping OS disks
Deploying the virtual machines using templates or manually
Creating App registrations
Creating Certificates and Secret key rotation and providing the secrets through TTS or encrypted email to the users.
Adding the Owners to the App registration and Roles and administrators.
Providing Authentication and API permissions
ADO Project creation and managing users
Decommissioning of Resources
Firewall Changes and Update Network Security Groups in Azure
Raise the support case with Microsoft and troubleshooting the resource issues
Adding the tags to the resources as per the request
Creating runbooks for Azure resources as per the requirements
Basic experience with DevOps practices and tools
Basic knowledge with Terraform for Infrastructure as Code(Iac)
Basic knowledge with GitHub Actions, Docker, and Kubernetes
AWS:
Creating the new instances through AWS console
Resizing resources like CPU, Disk and RAM to the existing instances
Adding the new resources to the instances
Taking the snapshots for instance based on user requirement
Deleting the unwanted resources as per the user request
Working on firewall requests
Rebooting the instances at the time of patching
Upgrading the security software and monitoring agent as per the request
Adding the instances into the domain and completing the post checks
Providing the admin access and AD group access as per the request
Adding tags to resources like EC2, Volumes, S3 bucket and LBs
Working on Cloud Watch Monitoring and Creating Dashboards and Alarms

Azure Administrator

Infosys

06.2018 - 12.2021

Managing entire Azure infrastructure services
Creating, configuring, monitoring, and maintaining various azure services using azure portal
Creation of Azure NIC, Azure Virtual networks, Azure VM’s
Responsible for creating Network Security Groups and adding inbound rules for various ports like RDP (3389)
Worked on azure Storage account create and manage Blob, table, file, and queue storages implement authorization and authentication on it
Planning and implementing Disaster Recovery solutions and VM Scale set
Based on requirements provided by business teams, mapping to VM size and provisioning
Creating VNet, subnet, VM configuring with NSG, Inbound and outbound rules as part of system and networking hardening instructions
Taking the backup of the servers using Azure recovery service vault

IT Support Engineer

TCS

12.2015 - 05.2018

Technical support for windows machines
Upgrading the OS from 2008 to 2012 or upper versions
Configuring all required security applications in the servers
Upgrading the resources on windows machines
Extending or adding the drives on windows machines as per the requirements
Regular support for windows environment by resolving the issue for internal and external customers

Summary

Overview

Work History

Systems Integration Specialist

Azure Administrator

IT Support Engineer

Education

Master of Computer Applications -

Bachelor of science -

Skills

Certification

Timeline

Systems Integration Specialist

Azure Administrator

IT Support Engineer

Master of Computer Applications -

Bachelor of science -

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