Perumal D
Bachelor Of Commerce
C/O Chandy Farm, Nelagulli Village Kanakapure Main Road Bangalore
Summary
Mission-driven Intelligence Analyst with over 4 years of experience in QNXT web application. Proven track record of applying advanced research and analysis skills to identify potential threats. Works collaboratively in high-pressure situations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
First Source Solutions Limited
Subject Matter Expert
Bangalore
01.2022 - Current
- Used intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
- Expert in Handling Private Business Institutional and Professional claims ( QNXT web application )
- Adjustment, receipt coding and resolving member and provider queries.
- Produced multi-source intelligence reports and products for different agency customers.
- Providing support for Special handling claims
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theatres of operation.
- Collecting claim status from processors and segregating. Updating daily team updates to higher management
- Quality support by Auditing claims in calibration.
- Identify issues, analyse the information and provided solutions to problems.
- Sending rebuttal to external and internal error.
- Conducting Process Knowledge test on weekly basis
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
Hinduja Global Solution
Senior Process Consultant
Bangalore
09.2019 - 11.2021
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Educated clients on potential risks and rewards associated with various investments.
- Experts in Handling Medicare HRP claims ( HRP web application )
- Handling Team Department Returns.
- Resolving client files
- Analysed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on financial topics and best practices.
- Developed and maintained strong relationships with clients to maximise satisfaction.
- Assisting team members on issues and queries .
- Creating processing guideline documents
- Providing claims support by reviewing and researching on new scenario
Education
Bachelor of Commerce - Financial And Accounting
Vijay Vinayaka High School
Bangalore 06.2016 - 05.2019
Skills
Intelligence products
undefinedJob Responsibilities
• Expertise in handling Medicare HRP claims and PB cross claims.
• Well experienced in handling HRP web application ,Qnext and rumba screen.
• Resolving clients file on time without any delay.
• Assisting team members on issues and queries.
• Grasping weekly policy update and following the same while handling claims.
• Part time auditor for new joiners .
Timeline
First Source Solutions Limited
Subject Matter Expert
01.2022 - Current
Hinduja Global Solution
Senior Process Consultant
09.2019 - 11.2021
Bachelor of Commerce - Financial And Accounting
Vijay Vinayaka High School
06.2016 - 05.2019
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