Perumal D
Bachelor Of Commerce
C/O Chandy Farm, Nelagulli Village Kanakapure Main Road Bangalore
Summary
Mission-driven Intelligence Analyst with over 4 years of experience in QNXT web application. Proven track record of applying advanced research and analysis skills to identify potential threats. Works collaboratively in high-pressure situations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
First Source Solutions Limited
Subject Matter Expert
Bangalore
01.2022 - Current
- Used intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
- Expert in Handling Private Business Institutional and Professional claims ( QNXT web application )
- Adjustment, receipt coding and resolving member and provider queries.
- Produced multi-source intelligence reports and products for different agency customers.
- Providing support for Special handling claims
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theatres of operation.
- Collecting claim status from processors and segregating. Updating daily team updates to higher management
- Quality support by Auditing claims in calibration.
- Identify issues, analyse the information and provided solutions to problems.
- Sending rebuttal to external and internal error.
- Conducting Process Knowledge test on weekly basis
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
Hinduja Global Solution
Senior Process Consultant
Bangalore
09.2019 - 11.2021
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Educated clients on potential risks and rewards associated with various investments.
- Experts in Handling Medicare HRP claims ( HRP web application )
- Handling Team Department Returns.
- Resolving client files
- Analysed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on financial topics and best practices.
- Developed and maintained strong relationships with clients to maximise satisfaction.
- Assisting team members on issues and queries .
- Creating processing guideline documents
- Providing claims support by reviewing and researching on new scenario
Education
Bachelor of Commerce - Financial And Accounting
Vijay Vinayaka High School
Bangalore 06.2016 - 05.2019
Skills
Intelligence products
Security clearance procedures
Strong critical thinking capabilities
Threat detection
Training and Development
Multitasking Abilities
Cultural Awareness
Handling departmental returns, normal claim and inpatient claims with meeting all parameters
Microsoft: MS-Office, Excel, word, power point
Job Responsibilities
• Expertise in handling Medicare HRP claims and PB cross claims.
• Well experienced in handling HRP web application ,Qnext and rumba screen.
• Resolving clients file on time without any delay.
• Assisting team members on issues and queries.
• Grasping weekly policy update and following the same while handling claims.
• Part time auditor for new joiners .
Timeline
First Source Solutions Limited
Subject Matter Expert
01.2022 - Current
Hinduja Global Solution
Senior Process Consultant
09.2019 - 11.2021
Bachelor of Commerce - Financial And Accounting
Vijay Vinayaka High School
06.2016 - 05.2019