Peter Jackson
Lawrence,IN
Summary
Dynamic operations manager with extensive experience at Panera Bread, excelling in staff management and inventory control. Proven track record in developing training programs that enhance team efficiency and reduce onboarding time. Adept at formulating strategic plans to achieve financial goals while fostering a collaborative work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Panera Bread
03.2025 - Current
- Handles inventory counts and costs and achieved FM cost goals.
- Collaborated with department heads to align objectives and improve cross-departmental communication.
- Developed training programs for staff, increasing efficiency and reducing onboarding time.
- Formulated cafe forecast based on prior year sales and year to date sales
- Created employee schedules while maintaining labor cost mindfulness
- Developed Cafe development plans and training evaluation to achieve cafe goals
- Conducted weekly reports on P+N statements and Cafe year to date costs. Created plans to maintain profit and developed a training cafe within the next year
Team Manager
Panera Bread
07.2024 - 03.2025
- Led team to achieve operational goals through effective planning and resource allocation.
- Mentored staff to enhance performance and foster professional development within the team.
- Streamlined workflows by implementing process improvements, increasing efficiency and productivity.
- Conducted regular performance evaluations to ensure alignment with organizational objectives.
Department Manager
Kroger
09.2022 - 07.2024
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained new staff on departmental processes and safety protocols.
- Developed schedules aligning resources with operational needs, improving task efficiency.
- Maintained high level accuracy scores for customer orders and located and corrected any issues with sales and pick accuracy when they came up
Service Manager
Chipotle
03.2022 - 10.2022
- Managed daily operations to ensure exceptional customer satisfaction.
- Trained and supported team members in service protocols and best practices.
- Resolved customer inquiries and complaints promptly, maintaining positive relationships.
- Supervised P+L reports and inventory counts as well as managed sales for period to date and year to date
- Created employee schedules while maintaining labor costs
Kitchen Manager
Chipotle
08.2021 - 03.2022
- Trained staff on food preparation techniques and safety protocols.
- Implemented inventory management practices to reduce waste and control costs.
- Collaborated with suppliers to maintain stock levels and negotiate pricing.
Security
Live Nation
04.2021 - 11.2021
- Enhanced venue safety by implementing and monitoring security protocols.
- Followed cash, security, inventory and labor policies and procedures.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted security checks of visitors and concert areas.
Education
No Degree - Property Management
Ball State University
Muncie, IN05-2026
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Cost Labor control
- Communication and Training
- Organization and Efficiency
Certification
- ServSafe Certified - 2021-2027
Timeline
Assistant General Manager
Panera Bread
03.2025 - Current
Team Manager
Panera Bread
07.2024 - 03.2025
Department Manager
Kroger
09.2022 - 07.2024
Service Manager
Chipotle
03.2022 - 10.2022
Kitchen Manager
Chipotle
08.2021 - 03.2022
Security
Live Nation
04.2021 - 11.2021
No Degree - Property Management
Ball State University
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