Peter Ruffolo
Crown Point
Summary
Results-driven Parts Sales Professional focused on revenue growth and customer loyalty. Identifies opportunities to enhance sales and improve customer satisfaction. Combines a strong work ethic with effective communication skills to support team objectives and drive organizational success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Joe Rizza Alfa Romeo Maserati Acura
Orland Park
02.2024 - Current
- Assisted customers in locating and purchasing automotive parts.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Collaborated with technicians to identify parts needed for repairs.
- Managed inventory levels for parts and accessories efficiently.
- Processed orders using dealership management software accurately.
- Resolved customer inquiries and complaints professionally and promptly.
- Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
- Coordinated and executed daily parts deliveries to local businesses.
Parts Delivery Driver
Joe Rizza Ford Orland Park
Orland Park
03.2019 - 02.2024
- Delivered automotive parts to dealerships and repair shops, ensuring timely service and customer satisfaction.
- Managed inventory of parts, maintaining accurate stock levels to support seamless operations.
- Maintained delivery vehicle cleanliness and operational readiness daily.
- Checked orders for accuracy prior to delivery.
- Verified that invoices were accurate before leaving the warehouse.
- Supported warehouse inventory management by tracking stock levels.
- Communicated with team members and customers to coordinate deliveries and address any issues promptly.
Car Porter
Joe Rizza Ford Orland Park
Orland Park
01.2011 - 03.2019
- Parked customer vehicles efficiently in designated areas.
- Washed diverse range of vehicles daily to maintain cleanliness and presentation.
- Cleaned, waxed, and polished vehicles to enhance appearance and customer satisfaction.
- Vacuumed vehicle interiors to ensure cleanliness and improve customer experience.
- Performed clay bar treatments to remove impurities from vehicle exteriors.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
Education
High School Diploma -
Alan B Shepard
Palos Heights, IL06-2006
Skills
- Order processing
- Inventory management
- Parts department organization
- Returns processing
- Invoice processing
- Warranty handling
- Shipping logistics
- Hazardous materials handling
- Automotive knowledge
- Proficient in CDK
- Documentation accuracy
- Multitasking ability
- Customer assistance
- Communication skills
Certification
HAZMAT Shipping and Handling
Timeline
Parts Counter Person
Joe Rizza Alfa Romeo Maserati Acura
02.2024 - Current
Parts Delivery Driver
Joe Rizza Ford Orland Park
03.2019 - 02.2024
Car Porter
Joe Rizza Ford Orland Park
01.2011 - 03.2019
High School Diploma -
Alan B Shepard