Phani Ram Murthy Popuri

Owned translation initiatives to deliver reliable language functionality.

• Directed client demonstrations for merchant configuration and setup.
• Owned Metcash e-commerce delivery contributions across b2b and d2c models.
• Closed Jira tickets by investigating bugs and implementing durable fixes.

Project 2#:Accounted for Visa Direct testing of merchant settlement agreements.

• Validated central virtual account number mapping for settlement accuracy.
• Owned API validation for FX conversion across l4l f2v and v2f.
• Accounted for payment routing and settlement verification end-to-end.
• Owned configuration and testing of merchant settlement agreements on Visa Direct.
• Held accountability for virtual account mapping for bank accounts and digital wallets.
• Coordinated client demonstrations validating merchant configuration and settlement setup for client onboarding.
• Owned validation of Visa Direct APIs for FX conversion across l4l fixed-to-variable and v2f.
• Controlled functional integration and end-to-end testing for routing accuracy.
• Maintained Jira ticket resolution through comprehensive bug fixes.
• Owned ongoing refinement and upgrades to improve software performance.

• Managed Marks & Spencer E-commerce project, handling B2B and B2C models. Developed and maintained platform using Salesforce and Hybris, ensuring seamless customer experiences and efficient transactions. Collaborated with cross-functional teams to enhance system performance and scalability, improving user engagement. Implemented key e-commerce functionalities including order management, product catalog enhancements, and customer personalisation.
• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.

• Integrated payment module of cyber payment gateway (Wells Fargo product) with hybris to enhance transaction processing
• Worked on Pricing & promotions in Hybris
• Worked on Smart edit in hybris
• Worked on jira-Xray integration for test execution
• Participated in UAT test execution with client to ensure system functionality
• Coordinated with development team to track and resolve issues raised during UAT, providing timely updates during daily standups
• Updating acceptance criteria for user stories, creating component in Jira & uploading the user stories
• Maintaining & updating bug status according to deployments
• Compiled and consolidated test execution reports with screenshots for comprehensive reporting
• Changed and updated test cases for environment-based test execution.
• Worked on business process to manage order placement & registration E-mails

• Executed test plans and prepared test cases for B2C implementations in hybris, ensuring thorough validation of new user stories.
• Analysed test results, documenting findings and making recommendations for corrective actions.
• Analysed user requirements to guarantee software functionality met expectations.
• Wrote and updated manual test cases, maintaining optimal organisation for team productivity.

• Collaborated with development and testing teams to identify root causes of issues and implement efficient solutions.
• Delivered technical support and troubleshooting for Spotlight and Anaconda e-commerce domains, ensuring seamless SAP Hybris platform operations.
• Monitored system performance and responded to critical incidents, minimizing downtime and ensuring smooth user experiences across multiple e-commerce websites.
• Supported Hybris-based applications by resolving issues related to product catalogs, order management, and pricing configurations.
• Facilitated customization and configuration of Hybris platform to align with specific client business requirements.
• Conducted system upgrades and patches, ensuring that all components were up-to-date and functional.
• Performed regular data validation and system audits to ensure integrity and functionality across the platforms.
• Tracked and documented support issues, updating clients and stakeholders to enhance communication and transparency.
• Support Engineer Spotlight & Anaconda E-commerce Domains | SAP Hybris Platform

• Created comprehensive test plans for smoke, regression, and dry run testing to ensure application quality.
• Developed test cases for business based on user stories to validate application features
• Tested application against requirements and expectations, ensuring functionality met specifications
• Preparing test plans & test scripts for hybris SIT
• Performing smoke & SIT on hybris (hybris management console) mapped functionalities
• Compiled daily bug reports to track and communicate application issues
• Contributed to implementation of payments, promotions, and consignment dispatching processes within the application.

• Performed functionality testing, system testing and regression testing
• Participated in writing & reviewing the test scenarios and test cases
• Collaborated with QA Manager to update test scripts based on functionality, improving testing accuracy
• Utilised Zoho tool for tracking and reporting bugs, enhancing visibility and communication of issues
• Contributed to bug reporting and issue resolution by interacting with developers
• Analysed and gathered business functional requirements for application to ensure alignment with user needs