Professional leader with strong background in driving operational efficiency and strategic initiatives. Proven ability to lead and collaborate with teams, ensuring alignment and adaptability to changing needs. Demonstrated proficiency in leadership and decision-making to drive business success
Overview
21
21
years of professional experience
1
1
Certification
Work History
Deputy General Manager
Renault Nissan Technology Business Centre India Private Limited
07.2016 - Current
Growth Path:
July'2016 - Mar'2018 : Deputy Manager
Apr'2018 - Mar'2020 : Operations Manager
Apr'2020 - Apr'2023 : Senior Manager
May'2023 - Till date : Deputy General Manager
Scope Managed:
Procure to Pay; Order to Cash; Record to Report; Six Sigma; Continuous Improvements; Digital transformation; Business Development; Strategic initiatives
Spearheaded a team of 180 FTEs and 120+ Bots for Nissan across the globe
Streamlined operational processes, enhancing efficiency and reducing turnaround time across departments
Developed and implemented strategic plans to optimize resource allocation and improve overall productivity
Mentored junior managers, fostering professional growth and enhancing team performance through effective leadership
Analyzed market trends and competitor activities to inform strategic decision-making and mitigate risks
Collaborated with stakeholders to define project scopes, timelines, and deliverables in line with business objectives
Spearheaded initiatives that improved customer satisfaction through enhanced service delivery processes
Enhanced team productivity by providing ongoing coaching and mentoring to staff members
Established key performance indicators (KPIs) to measure operational success and drive continuous improvement initiatives
Employed best practices and management controls to provide superior service to customers
Established strong partnerships with stakeholders, fostering a collaborative work environment
Championed the adoption of new technologies, streamlining workflows and enhancing overall efficiency
Led employee performance reviews, aligning individual goals with organizational objectives
Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation
Fostered a high-performance environment through setting clear expectations and recognizing achievements
Achieved cost savings through strategic negotiation
Promoted a culture of continuous improvement by encouraging feedback from employees at all levels
Promoted Diversity & Inclusion culture in line with organizational vision
Team Manager
Capgemini Business Services India Private Limited
04.2009 - 07.2016
Growth Path:
Apr'2009 - Dec'2010 : Senior Process Analyst
Jan'2011 - Dec'2012 : Process Lead
Jan'2013 - Dec'2014 : Team Lead
Jan'2015 - Jul'2016 : Team Manager
Scope Managed:
Record to Report; Fixed Assets; Process Improvements
Managed General Ledger, Inter-company, Fixed Assets & Contract Management Operations
Administered RTR month-end close transformations as well as month end close activities
Monthly & quarterly business review with RTR Global Process Owner
Review of Balance sheet reconciliations
Trial Balance review and variance analysis
Yearly Tax and Statutory reporting for Fixed assets
Adhered to SOX deadlines and dealt with EY auditors
Steered strategic initiatives to reduce cost; re-designed the billing process to customers
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans
Organized training workshops within the team
Implemented new tools to automate repetitive tasks, enhancing team efficiency
Created knowledge-sharing platform, facilitating easier access to information and best practices among team members
Established clear performance metrics, enabling transparent evaluation of team progress
Financial Associate II
Hewlett-Packard
10.2007 - 04.2009
Scope Managed:
Fixed Assets
Asset master creation and capitalization of assets
Prepared FA to GL Reconciliations
Review of assets capitalized by the team for tax accuracy
Monthly review of tax deviations with Global tax lead
Process Associate
Genpact
12.2006 - 01.2007
Scope Managed:
General Ledger
Accounts Assistant
Anganwadi Workers Training Centre
02.2005 - 11.2006
Scope Managed:
Book-Keeping, Preparation of Financial statements and Audit support
Education
MBA - Finance
Sikkim Manipal University
10-2016
M.Com. -
Andhra University
05-2004
B.Com. -
Nagarjuna University
03-2002
Skills
Procure to pay
Record to report
Order to cash
Requirement gathering
Business process re-engineering
Project management
Transition and Transformation
Quality assurance
Compliance
Stakeholder management
Team building & Leadership
Strategic thinking
Accomplishments
Champion of change for inclusivity award for FY2023
ReNi star award in gold category for FY2020
Yearly business development of 10%
15% of productivity/efficiency improvement annually
Bagged best team award twice during FY2017
Best customer service award for 2014 in leads category
Best performer award for Nov 2008, Dec 2008, Feb 2009, Q3 2009, Q1 2010 and Q3 2010
Hall of fame for September 2010
Infused vendor employees in operations as cost reduction strategy
Advanced RTR month end close from WD+4 to WD+3 noon
Successful onsite transitions from Sweden, Norway and Poland
Pivotal in RTR transformation workshop held in Bulgaria
Certification
Leader's Odyssey from IIM Calcutta
Project management from Google
Languages Known
English
Telugu
Hindi
Tamil
Timeline
Deputy General Manager
Renault Nissan Technology Business Centre India Private Limited
Assistant Manager at Renault-Nissan Technology and Business Centre India Private LtdAssistant Manager at Renault-Nissan Technology and Business Centre India Private Ltd
Accounts Payable at Renault Nissan Technology Business Centre private limitedAccounts Payable at Renault Nissan Technology Business Centre private limited
Senior Engineer at Renault Nissan Technology & Business Center India Private LimitedSenior Engineer at Renault Nissan Technology & Business Center India Private Limited