PHOTOSHOP, MS OFFICE,EXCEL AND INDESIGN
PHANI MAHENDRA CHARY JANA
COMPUTER OPERATOR
GUNTUR
Summary
Proven supervisor at Karvy Data Management Services, adept in customer service excellence and time management, significantly enhancing workplace harmony and customer satisfaction. Expert in cash handling and staff training, reliably achieving high accuracy levels. Demonstrates professionalism and courtesy, ensuring operational efficiency and team productivity without compromising quality.
Overview
8
8
years of professional experience
Work History
Transport Operations Supervisor
VENKATA RAMANA TRAVELS
12.2018 - 01.2020
- Reviewed employee timesheets for accuracy and ensured timely submission of payroll information to finance department.
- Reduced fuel costs with strategic transport planning and resource allocation.
- Developed strong relationships with key clients, leading to increased account retention and business growth.
- Selected appropriate equipment based on shipment needs, ensuring safe handling of goods while maintaining optimal utilization of resources.
CASHIER
Reliance Retail
08.2016 - 10.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisor of Operations
Karvy Data Management Services
02.2012 - 03.2014
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
Bachelor of Arts - History
TAMILNADU OPEN UNIVERSITY
Kadapa, India 04.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Cash Register Operation
Time management skills
Customer service excellence
ID Verification
Work Ethic and Integrity
Customer Relations
Reliability and punctuality
Product Knowledge
Professionalism and Courtesy
Staff Training
Guest inquiries
Additional Information
COMPLETELY DEDICATED TO THE WORK ON TIME AND HELPFUL TO OTHERS
Software
Timeline
Transport Operations Supervisor
VENKATA RAMANA TRAVELS
12.2018 - 01.2020
CASHIER
Reliance Retail
08.2016 - 10.2018
Supervisor of Operations
Karvy Data Management Services
02.2012 - 03.2014
Bachelor of Arts - History
TAMILNADU OPEN UNIVERSITY
04.2001 -
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