PHANI MAHENDRA CHARY JANA
FREELANCER
GUNTUR,AP
Summary
Dynamic professional with a proven track record in graphic design and customer support, notably at VENKATA RAMANA TRAVELS. Expert in leveraging problem-solving skills and attention to detail to deliver creative solutions and enhance brand image. Achieved significant safety improvements and optimized content strategies, demonstrating a blend of hard and soft skills.
Overview
13
13
years of professional experience
Work History
Freelancer
Self-employeed
01.2021 - Current
- Designed visually appealing graphics and layouts to support marketing efforts and elevate brand image.
- Researched industry trends to provide creative solutions that addressed client challenges.
- Utilized digital marketing tools to analyze audience behavior and optimize content strategies.
- Created compelling copy to attract and engage customers across different media.
Transport Operations Supervisor
VENKATA RAMANA TRAVELS
01.2018 - 09.2020
- Implemented safety protocols for drivers, resulting in a decrease in accidents and injuries.
- Oversaw driver training programs to improve performance, safety, and compliance with regulatory requirements.
- Maintained thorough knowledge of industry regulations, staying up-to-date on changes that may impact company operations or require adjustments to procedures or policies.
- Streamlined communication between team members to ensure smooth operations across all aspects of the transportation process.
CASHIER
RELIANCE RETAIL
10.2015 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
SUPERVISOR
KARVY DATA MANAGEMENT
01.2012 - 04.2014
- Conducted performance reviews to support employee development.
- Increased customer satisfaction with streamlined service procedures.
- Developed training programs for enhanced employee performance.
- Trained staff on best practices to enhance service delivery.
Education
AP OPEN SCHOOL SOCIETY
Guntur, IndiaSkills
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Search engine optimization
- E-commerce management
- Graphic design
- Sell services
- Freelance negotiation
Languages
English
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Timeline
Freelancer
Self-employeed
01.2021 - Current
Transport Operations Supervisor
VENKATA RAMANA TRAVELS
01.2018 - 09.2020
CASHIER
RELIANCE RETAIL
10.2015 - 03.2017
SUPERVISOR
KARVY DATA MANAGEMENT
01.2012 - 04.2014
AP OPEN SCHOOL SOCIETY
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