Summary
Work History
Education
Skills
Education Qualification
Languages
Capability Areas
Personal Information
Languages
Timeline
Generic

Phantush Kumar

New Delhi

Summary

To be able to excel at my work with best of my efforts in achieving the organizational goals through my academic & managing abilities and understanding based on continuous learning and to able to grow with a progressive organization.

Work History

Process Associate

FALCON FORCE
  • Handled customer queries and provided support over calls professionally.
  • Resolved customer issues efficiently while maintaining quality standards.
  • Maintained effective communication with customers in Hindi and English.

Customer service executive

CONCENTRIX
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints through effective communication and problem-solving.

Customer service executive

TELEPERFORMANCE
  • Resolved customer complaints through effective communication and problem-solving.
  • Documented customer interactions in the CRM system for accurate tracking.

Education

Graduated -

University of T.M.B.U.

Skills

  • High adaptability
  • Quality work
  • Desire of learning
  • Discipline
  • Commitment
  • Integrity
  • Loyalty
  • Honesty
  • Dedication
  • Punctuality
  • Hard work

Education Qualification

  • High School passed from B.S.E.B.
  • Intermediate passed from B.S.E.B.
  • Graduated from University of T.M.B.U.

Languages

  • English
  • Hindi
  • English

Capability Areas

  • High adaptability passion of quality work and desire of learning.
  • High level of discipline, commitment, integrity and loyalty.
  • Adhering to policy of honesty, dedication, punctuality and hard work.

Personal Information

  • Father's Name: Mr. Rajendra Sharma
  • Date of Birth: 11/18/97
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Advanced
C1

Timeline

Process Associate

FALCON FORCE

Customer service executive

CONCENTRIX

Customer service executive

TELEPERFORMANCE

Graduated -

University of T.M.B.U.
Phantush Kumar