Phil Alexander

Owner / CEO

Midwest Property Logistics

01.2012 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Generated revenues yearly and effectively capitalized on industry growth.
Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
Improved team productivity by introducing innovative project management tools and techniques.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Expanded business into new markets, cond
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed a high-performance executive team for improved productivity and efficiency.
Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
Drove profitability with thorough financial analysis and strategic decision making.
Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.
Bolstered employee engagement and reduced turnover by introducing progressive workplace policies and benefits.
Managed financial, operational and human resources to optimize business performance.
Developed innovative sales and marketing strategies to facilitate business expansion.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Initiated strategy to drive company growth and increase market share and profitability.
Maintained P&L and shouldered corporate fiscal responsibility.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Optimized supply chain operations for reduced costs and increased efficiency.

Summary

Overview

Work History

Owner / CEO

Fractional COO

Education

General Studies

Mortuary Science

Air Traffic Control

Business Administration

Skills

Timeline

Fractional COO

Owner / CEO

General Studies

Mortuary Science

Air Traffic Control

Business Administration

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