Results-driven Operations Manager with expertise in project management, team leadership, and client account management. Demonstrated ability to enhance operational efficiency while maintaining high standards of quality and safety.
Coordinate daily operations across screen print, embroidery and heat transfers. Ensure jobs are scheduled, executed and delivered on time.
Manage over 50 team members across production, design and support. Handle hiring, training, performance reviews, and conflict resolution.
Maintain high standards craftmanship and safety. Enforce OSHA compliance and lead safety training initiatives.
Track KPIs such as error rates, turnaround times and productivity metrics.