Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Phil Snyder

Indianapolis

Summary

Results-driven Operations Manager with expertise in project management, team leadership, and client account management. Demonstrated ability to enhance operational efficiency while maintaining high standards of quality and safety.

Overview

35
35
years of professional experience

Work History

Operations Manager

BSN Sports
06.2019 - Current
  • Production Oversight:

Coordinate daily operations across screen print, embroidery and heat transfers. Ensure jobs are scheduled, executed and delivered on time.

  • Team Leadership:

Manage over 50 team members across production, design and support. Handle hiring, training, performance reviews, and conflict resolution.

  • Quality and Compliance:

Maintain high standards craftmanship and safety. Enforce OSHA compliance and lead safety training initiatives.

  • Systems and Reporting:

Track KPIs such as error rates, turnaround times and productivity metrics.

  • Safety Team Member
  • Diversity, Equity and Inclusion (DEI) Team Member

Sales Representative

The Graphic Edge
05.2011 - 03.2019
  • Generated new customers within a short amount of time.
  • Motivated to generate and increase sales while delivering top-notch customer care.
  • Effective leader.
  • Grew sales from below $1M to a $1.6M territory.
  • Client account management.
  • Consistently meet goals.
  • Efficient multi-tasker.
  • Project management.
  • Conflict resolution.
  • Customer service oriented.
  • Organized.
  • Deadline driven.
  • Reliable.
  • Excellent communication skills.
  • Motivated team player.
  • Excellent work ethic.

Owner / Operator

Envisions Embroidery
03.1991 - 03.2011
  • Designed and trained members of staff to ensure smooth adoption of new programs.
  • Developed and rolled out new policies.
  • Kept up to date on new technologies and software in the industry.
  • Achieved smoother workflows by creating detailed project plans that outlined responsibilities, milestones, and deadlines.
  • Managed multiple projects concurrently, meeting strict deadlines while maintaining high-quality deliverables.

Education

Associate of Arts - Graphic Design

Ellsworth Community College
05-1991

Skills

  • Effective leader
  • Exceptional interpersonal communication
  • Client account management
  • Consistently meet goals
  • Efficient multi-tasker
  • Project management
  • Conflict resolution
  • Customer service oriented
  • Organized
  • Deadline driven
  • Reliable
  • Excellent communication skills
  • Motivated team player
  • Excellent work ethic
  • Production oversight
  • Team leadership
  • Quality compliance
  • KPI tracking
  • Safety training
  • Customer relationship management
  • Operations management

Personal Information

Timeline

Operations Manager

BSN Sports
06.2019 - Current

Sales Representative

The Graphic Edge
05.2011 - 03.2019

Owner / Operator

Envisions Embroidery
03.1991 - 03.2011

Associate of Arts - Graphic Design

Ellsworth Community College
Phil Snyder