PHILIP GOMES
Mumbai
Summary
- Dynamic professional with a strong desire to enhance skills and contribute to organizational success through innovative solutions and dedicated efforts.
- Proven ability to adapt and learn quickly in fast-paced environments, ensuring continuous personal and professional growth.
- Committed to delivering high-quality results that drive company objectives forward
Overview
13
13
years of professional experience
Work History
Export Sales Executive
CMA CGM
Mumbai
06.2022 - 04.2026
- I worked as an import customer service representative for 21 months.
- I was promoted to Export Sales Support Executive.
- Convinced customers to promote the company's products effectively.
- Acquired new customers, enhancing overall company growth and customer experience.
- Resolved customer inquiries promptly to prevent disputes and dissatisfaction.
- Learn job roles rapidly to assist colleagues and improve customer support.
Customer Service Agent
Interglobe Aviation Ltd (Indigo)
Mumbai
10.2016 - 06.2022
- Coordinated passenger, baggage, and cargo processes across all divisions.
- Maintained weight and balance, providing accurate details to captain.
- Resolved passenger inquiries efficiently and effectively.
- Trained new staff on procedures as a senior team member.
Sales Representative
Kintetsu world express
Mumbai
02.2014 - 10.2014
- Generate new leads for company products or services, develop customer relationships, deliver compelling solutions, and secure deals to fulfill sales objectives and propel revenue growth
Sales Representative
Sharaf logistics
Mumbai
07.2013 - 02.2014
- Generated new business opportunities to drive company growth.
- Assisted documentation team with backlog tasks during peak workloads.
Education
Bachelor of Commerce -
University of Mumbai
Mumbai, IN-MH01-2013
Higher Secondary Certificate - undefined
University of Mumbai
Mumbai, IN-MH01-2010
Skills
Microsoft Office Suite
Adaptability and resilience
Team collaboration
Leadership skills
Willingness to learn
Pressure management
Timeline
Export Sales Executive
CMA CGM
06.2022 - 04.2026
Customer Service Agent
Interglobe Aviation Ltd (Indigo)
10.2016 - 06.2022
Sales Representative
Kintetsu world express
02.2014 - 10.2014
Sales Representative
Sharaf logistics
07.2013 - 02.2014
Higher Secondary Certificate - undefined
University of Mumbai
Bachelor of Commerce -
University of Mumbai