PHILIP GOMES
Mumbai
Summary
- Dynamic professional with a strong desire to enhance skills and contribute to organizational success through innovative solutions and dedicated efforts.
- Proven ability to adapt and learn quickly in fast-paced environments, ensuring continuous personal and professional growth.
- Committed to delivering high-quality results that drive company objectives forward
Overview
13
13
years of professional experience
Work History
Export Sales Executive
CMA CGM
06.2022 - 04.2026
- I worked as an import customer service representative for 21 months.
- I was promoted to Export Sales Support Executive.
- Convinced customers to promote the company's products effectively.
- Acquired new customers, enhancing overall company growth and customer experience.
- Resolved customer inquiries promptly to prevent disputes and dissatisfaction.
- Learn job roles rapidly to assist colleagues and improve customer support.
Customer Service Agent
Interglobe Aviation Ltd (Indigo)
10.2016 - 06.2022
- Coordinated passenger, baggage, and cargo processes across all divisions.
- Maintained weight and balance, providing accurate details to captain.
- Resolved passenger inquiries efficiently and effectively.
- Trained new staff on procedures as a senior team member.
Sales Representative
Kintetsu world express
02.2014 - 10.2014
- Generate new leads for company products or services, develop customer relationships, deliver compelling solutions, and secure deals to fulfill sales objectives and propel revenue growth
Sales Representative
Sharaf logistics
07.2013 - 02.2014
- Generated new business opportunities to drive company growth.
- Assisted documentation team with backlog tasks during peak workloads.
Education
Bachelor of Commerce -
University of Mumbai
Mumbai, IN-MH01-2013
Higher Secondary Certificate - undefined
University of Mumbai
Mumbai, IN-MH01-2010
Skills
Microsoft Office Suite
Adaptability and resilience
Team collaboration
Leadership skills
Willingness to learn
Pressure management
Timeline
Export Sales Executive
CMA CGM
06.2022 - 04.2026
Customer Service Agent
Interglobe Aviation Ltd (Indigo)
10.2016 - 06.2022
Sales Representative
Kintetsu world express
02.2014 - 10.2014
Sales Representative
Sharaf logistics
07.2013 - 02.2014
Higher Secondary Certificate - undefined
University of Mumbai
Bachelor of Commerce -
University of Mumbai