Hi, I’m
Phurba Chekki Sherpa
Senior F&B Associate
Darjeeling
Summary
Dynamic hospitality professional with extensive experience at The Park Hotel Kolkata, excelling in customer service and training. Proven track record in enhancing team performance and guest satisfaction through effective training in hospitality best practices and a commitment to excellence. Skilled in fostering a culture of service and maintaining high standards in hospitality design.
Overview
2
years of professional experience
1
Language
Work History
F&B Service
Hospitality
12.2023 - Current
Job overview
Currently working at The Park Hotel Kolkata in the position of Senior F&B associate.
- Enhanced customer service skills of staff, conducting regular training sessions on hospitality and customer engagement techniques.
- Contributed to the team''s reputation for excellence in hospitality by consistently going above and beyond guest expectations with regard to bed cleanliness and presentation.
- Trained new team members on best practices in customer service, fostering a culture of hospitality excellence.
Education
Rimbick Higher Secondary School Darjeeling,Rimbick
High School Diploma
Saint Joseph College Darjeeling Darjeeling
Associate of Arts
Skills
Hospitality best practices
Hospitality properties
Hospitality design
Hospitality industry expertise
Hospitality and service industry background
Timeline
Hospitality
F&B Service
12.2023 - Current
Rimbick Higher Secondary School
High School Diploma
Saint Joseph College Darjeeling
Associate of Arts