Summary
Overview
Work History
Education
Skills
Project #1 CAN CAPITAL – (Term Loan Module)
Project #2 PURE STORAGE
Project #3 Radiantlogistics
Timeline

Pilli Deva Raj

Software Engineer
Viskhapatnam

Summary

  • Having around 2.8 years of IT experience as a Salesforce.com Developer.
  • Experience in Development, Administration, Implementation and Support of Salesforce.com CRM.
  • Experience in working with Force.com Apex Classes, Apex triggers, Visualforce, Lightning components, Batch Apex, Schedule Apex, Data Migration, SOQL and SOSL.
  • Experience in Data Migration using Import wizard, Apex Data Loader and other tools like Jitter Bit Cloud Data loader.
  • Experience in working with Salesforce Administrative tasks like creating Custom objects, Custom Tabs, Custom fields, Page Layouts, Email templates, Workflows, Approvals, Validation rules, Reports, Dashboards, Tasks and actions.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
  • Worked on Inbound/Outbound Email Handler.
  • Created Users, Roles, Profiles and Security Settings based on Role Hierarchy.
  • Creating Reports and Dashboards.
  • Exposure to all Stages of Software Development Life Cycle (SDLC).
  • Strong ability to work individually and constantly in challenging environment.
  • Ability to quickly analyze and come-up with an efficient industry standard solution for a given problem.
  • Excellent analytical, communication, Leadership qualities and interpersonal skills.
  • Quick learner and ability to adapt to dynamic work environments.
  • Experience in HTML, CSS and JavaScript.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Salesforce Developer

ACCENTURE (PAYROLL: CYBER INFORMATION SYSTEMS PRIVATE LIMITED)
Bangalore
2020.08 - Current

Education

Bachelor of Science - Computers

TELANGANA UNIVERSITY, Telangana
2017.06 - 2020.05

Skills

Force.com Skills : Salesforce CRM, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages, Custom Objects, Custom Fields, Relationships, Page Layouts, Workflows, Approval Process, Validation rules, Reports, Dashboards, Email Services, Users, Profiles, Security and Sharing settings, REST API Implementation.

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Project #1 CAN CAPITAL – (Term Loan Module)

 Role                  : Salesforce administrator

Description : CustomerCarePortal(CCP) Provides to log, track and resolve the Inquiries raised by the Customers. CCP contains all detailed information about the Inquiries. These Inquiries creates through IVR, E-mail, Phone and Letters. This system used by the CSR’s(CustomerServiceRepresentatives).

Environment:Sandboxes, Production, unlimited editions, visual studio code, Apex data loader.

Responsibilities:

§ As a Salesforce support analyst, I been involved in all admin and dev support activities like, working on point & click activities, managing users, controlling security modules, data migration activities, trouble shooting activities, bug/defects fixing on fly.

§ Experience on Service now, Jira dashboards, worked on user enhancements.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

§ Coordinate with other teams like, integration teams and deployment teams.

Project #2 PURE STORAGE

Role : Salesforce Developer

Description : Pure Storage, Inc. is an American publicly traded technology company headquartered in Santa Clara, California, United States. It develops all-flash data storage hardware and software products.

Environment:

Sandboxes, Production, unlimited editions, visual studio code, Apex data loader, Salesforce.com platform, Lightning F/W

Responsibilities:

§ As a developer, I involved in all development activities like, writing apex code, Triggers, batch jobs, visual force pages, lightning aura component F/W.

§ I involved in scrum meetings, agile mode, onsite and offshore model.

§ I involved in deployment activities and CICD process.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

§ Coordinate with other teams like, integration teams and deployment teams.

Project #3 Radiantlogistics

Role                  : Salesforce administrator

Description : CustomerCarePortal(CCP) Provides to log, track and resolve the Inquiries raised by the Customers. CCP contains all detailed information about the Inquiries. These Inquiries creates through IVR, E-mail, Phone and Letters. This system used by the CSR’s(CustomerServiceRepresentatives).

Environment:Sandboxes, Production, unlimited editions, visual studio code, Apex data loader.

Responsibilities:

§ As a Salesforce support analyst, I been involved in all admin and dev support activities like, working on point & click activities, managing users, controlling security modules, data migration activities, trouble shooting activities, bug/defects fixing on fly.

§ Experience on Service now, Jira dashboards, worked on user enhancements.

§ Maintained Runbooks, unit test evidences across all orgs while deployment.

§ Coordinate with other teams like, integration teams and deployment teams.

Timeline

Salesforce Developer - ACCENTURE (PAYROLL: CYBER INFORMATION SYSTEMS PRIVATE LIMITED)
2020.08 - Current
TELANGANA UNIVERSITY - Bachelor of Science, Computers
2017.06 - 2020.05
Pilli Deva RajSoftware Engineer