To leverage 15+ years of client management and team management experience towards achieving project and program objective.
· Led sprint reviews and planned regular meetings to promote full team engagement.
· Worked and reviewed the planning, initiation,execution, monitoring and closure phases throughout the project keeping cost, schedule, and timely customer communication in mind.
· Collaborated with external stakeholders, product owners, team members, solution architects and sales to define solutions and drive progress.
· Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
· Outlined work plans, determined resources (capacity planning), wrote timelines and generated initial budgets as part of project scope determination.
· Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
· Directed geographically distributed teams, transition and standardization of processes, resulting in maximized team resources and management.
· Monitored progress and adapted changes to align with the scope if necessary.
· Monitored and managed team performance to attain target metrics, SLAs, KPIs both individually and as a team unit in alignment with the organization goals.
· Executed projects for multiple banks, healthcare providers ,commercial, residential and public works projects.
· Prepare project plan and follow waterfall/agile methodology to deliver the project and end to end service delivery.
·Facilitate and ensure communication between the internal stakeholder and external stakeholder along with customer to meet the timeline.
· Accelerated progress by continually reviewing performance, budgets and project timelines.
· Coordinate development of risk mitigation / contingency plan.
· Responsible for handling enterprise customers and deliver links to customer on IPVPN, MPLS and fixed lines on fibre and copper. Ensure deliverable on time, scheduled with quality.
· Handle escalations, assign tasks to team, prepare weekly/monthly reports for the team of 25.
· Allocate tasks to resources, track, prepare, monitor and share status report to customer to manage their expectations
· Prepare periodic reports, project documentation, deliverable, status updates and presentation.
Project Management
undefinedProfessional Scrum Master I