Pinal Mandlewala
Summary
HR professional with reputation for high standards and results-oriented approach. Extensive background in workforce management and operational efficiencies, driving effective HR strategies. Strong focus on team collaboration and adaptability, ensuring reliable support and alignment with evolving organizational needs. Proven skills in talent acquisition and employee relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior HR & Admin Executive
IIIEM-Export & Import Institute
02.2022 - Current
- Streamlined HR processes for increased efficiency through the introduction of digital tools and automation.
- Optimized talent acquisition efforts by updating job descriptions, leveraging social media platforms, and attending career fairs.
- Developed comprehensive onboarding programs to ensure new hires were set up for success in their roles from day one.
- Collaborated with cross-functional teams to align human resources strategy with overall business objectives and long-term growth plans.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
Back Office Assistance
Aps Solutions Pvt. Ltd
05.2015 - 02.2022
- Created plans and communicated deadlines to ensure projects were completed on time.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Carried out day-day-day duties accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Accounts Assistant
Rajiv Maradiya (CA)
05.2010 - 05.2012
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Administration Assistant
Financial Solutions- Sub broker of India Infoline Ltd.
05.2008 - 05.2010
- Produced highly accurate internal and external letters and memoranda.
- Drafted agendas, recorded minutes and created documents for meetings.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Recorded expenses and maintained accounting records.
Back Office Executive
Relianceat Life Insurance Co. Ltd.
05.2006 - 05.2008
- Maintained daily updated calendars to assist management team in scheduling associates and external customers for meetings.
- Maintained inventory for back-office supplies, computers and work-stations.
- Designed and implemented office policies by establishing standards and procedures.
- Organized all company functions, meetings and events, including booking conference rooms and additional spaces.
- Scheduled and participated in regular meetings with staff to review progress.
- Prepared schedule for back-office tasks and employees' daily functions.
Education
B. Com - Accounting And Finance
South Gujarat University
06.2003
Skills
- HR policies development
- Employee relations
- Recruitment strategies
- Onboarding programs
- Retention strategies
- Flexible work arrangements
- Exit interviews
- Hiring and recruitment oversight
- Administrative support
- Time management
- Strong problem solver
- Documentation and recordkeeping
Certification
- Certified NCFM- Beginners Module, 2007
Personal details
Date of birth : 16-03-1987
Maritial status : Married
Address : B5 Swagat Appartment, Near Green Elina, AM road, Adajan, Surat 395009
Computer Literacy
Well versed with Ms office (Word, Excel, PPT, Outlook)
Accounting software (Black Mark, Income tax filing)
Travelling Booking (IRCTC, Go IBIBO)
Timeline
Senior HR & Admin Executive
IIIEM-Export & Import Institute
02.2022 - Current
Back Office Assistance
Aps Solutions Pvt. Ltd
05.2015 - 02.2022
Accounts Assistant
Rajiv Maradiya (CA)
05.2010 - 05.2012
Administration Assistant
Financial Solutions- Sub broker of India Infoline Ltd.
05.2008 - 05.2010
Back Office Executive
Relianceat Life Insurance Co. Ltd.
05.2006 - 05.2008
B. Com - Accounting And Finance
South Gujarat University
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