Pinjari Mansoor
Hyderabad
Summary
Dedicated Billing and Collections Specialist with strong communication skills and a proven track record in resolving billing inquiries. Experienced in managing collections and utilizing time management strategies to enhance efficiency.
Overview
5
5
years of professional experience
Work History
Billing and Collections Specialist
Broadband
hyderabad
11.2023 - 11.2025
- Communicated with customers to resolve billing inquiries promptly.
- Processed customer invoices accurately and efficiently.
- Managed collections for overdue accounts diligently.
Credit Card Collection Agent
RBL
hyderabad
05.2021 - 12.2021
- Managed inbound and outbound calls to collect outstanding credit card payments.
- Provided account information to customers regarding payment options and due dates.
- Negotiated payment plans with customers to facilitate timely debt recovery.
- Collaborated with team members to share best practices for effective collections strategies.
Education
Some College (No Degree) -
ZPHS
Karankote,tandur,TelanganaSkills
- Collaboration and teamwork
- Communication skills
- Customer service excellence
- Time management strategies
- Basic Excel proficiency
- Debt recovery techniques
Languages
Telugu
Proficient (C2)
C2
Hindi
Native
Native
English
Proficient (C2)
C2
kannads
Elementary (A2)
A2
Timeline
Billing and Collections Specialist
Broadband
11.2023 - 11.2025
Credit Card Collection Agent
RBL
05.2021 - 12.2021
Some College (No Degree) -
ZPHS