Pinky Gupta

Led and scaled Paytm Search Tech Team to enhance search experiences across verticals including Travel, ONDC, Paytm Mall, and Deals.

• Developed AI-powered Travel SRP Smart Filters utilizing natural language prompts for real-time result updates, boosting user engagement.
• Implemented automated NLP-based summarization to extract key insights from user reviews, improving decision-making efficiency.
• Leveraged FastText to classify user queries into relevant categories, increasing search relevance and click-through rate by 4%.
• Created personalized section ranking based on interaction history with ML techniques, resulting in an 8% increase in page CTR.
• Automated product tagging and short name generation using OpenAI/LLaMA 2, achieving approximately 99% accuracy and reducing manual operations.
• Enhanced search experience across platforms by implementing features like location search, autosuggestions, spell check, and intelligent ranking.

Utilized tech stack including Java, Node.js, Python, Spring Boot, Elasticsearch, MongoDB, Kafka, Redis, Docker, Spark, and OpenAI models.

• Worked at Expedia Group in the Expedia Partner Solutions team, focusing on solution design and customizations for various partners of Expedia.

• Worked on various projects involving Snapdeal Seller Platform such as Reviews & Ratings and Seller Analytics, Recommendation System etc.

• Contributed to multiple projects, gaining foundational experience in software development for biometric and attendance systems.