Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal profile
Timeline
Generic

PINKY MONDAL

Hyderabad

Summary

leader with extensive experience in customer relations and staff training, notably at IndiaFirst Life Insurance Company. Excelled in establishing partnerships and enhancing team performance. Demonstrated proficiency in sales techniques and technical processes, significantly improving client satisfaction and operational efficiency.

Overview

11
11
years of professional experience

Work History

Assistant Manager

INDIAFIRST LIFE INSURANCE
Hyderabad
07.2012 - 09.2023

MICRO INSURANCE CHANNEL

CSC - COMMON SERVICE CENTER (April 2017 - Sep 2023)

  • Interaction With State VLE's (Village level Entrepreneur) and Assist them to become RAP (Rural Authorize person)
  • Training in sales ,Technical Process and products of Indiafirstlife promoted by Bank of baroda
  • Established strong relationships and Coordination with State and District Managers, for securing business and long-term partnerships.
  • Solving the post sales service issues of VLE's and Customers
  • Training new associates in process and products for successful sales and performance.

THIRD PARTY DISTRIBUTION - Muthoot Finance (April 2015 - March 2017)

  • Interaction With Staff of Muthoot Finance branches
  • Training in sales ,Technical Process and products of Indiafirstlife promoted by Bank of baroda
  • Establishing relationships and Coordination with branches for securing business
  • Solving the post sales service issues of Customers

DIGITAL SALES (July 2012 - March 2015)

  • Interaction With Online customers who visit our website
  • Identifying the need and assisting the product

Education

B COM -

Geetanjali Degree College
Hyderabad
03-2012

Intermediate CEC -

Geetanjali Degree College
Hyderabad
03-2009

Skills

  • Product and service knowledge
  • Sales monitoring
  • Customer Relations
  • Operations Management
  • Team motivation

Accomplishments

  • Annual Achiever award - 2013
  • Champions meet Qualifier - 2014
  • Half yearly Achiever award - 2016
  • Half Yearly Super Achiever award - 2020
  • Annual Super Achiever award - 2020

Languages

Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1

Personal profile

Father Name : Late Anand Mondal

Date of Birth : 08th April,1989

Gender : Female

Marital Status : Married

Timeline

Assistant Manager

INDIAFIRST LIFE INSURANCE
07.2012 - 09.2023

B COM -

Geetanjali Degree College

Intermediate CEC -

Geetanjali Degree College
PINKY MONDAL