Pintu Kumar Gupta

A challenging position in a professionally managed, value based organization that would give me an opportunity to effectively utilize abilities that will enrich my learning experience and to grow with the organization.

A result oriented professional with experience in Banking Operations. Presently working with AU SMALL FINANCE BANK for Delhi NCR as Product Sales Manager. Expertise in effectively managing operations/sales with full accuracy and give always give focus to make the work with high perfection and give reliability to the organization.

Pivot-table, Filter & Advanced Filter, V-lookup, X-lookup, Chart, Validation, Text-to-Column, Round up & Down, Concatenate, If function, Protection, Conditional-Formatting, Max, Min, Count, Count if, Sum if, Countifs, Sumifs, Sum Product, Proper, Trim, Text, Len, Left, Right, Middle, Hyperlink, Formatting cell & Short Key Knowledge, Wrap text, Currency conversion, Upper, Small, Average, Subtraction, Addition, Multiplication, Percentage, Freeze, Unfreeze, Sheet protection with password, VBA, IF AND OR, IF ERROR, Mail Merge, Letter Merge, Presentation of banking products, Preparing slider for implementation & training purpose

Simri Chowk Market, 207, first floor, Near shiyam Tower, Mayur Vihar, Delhi, 110091

• Date of Birth: 02/06/82
• Marital Status: Married

• English
• Hindi

• Creating 'One Page Summary' in which shown the entire things
• Management/Updation/Modification of all the databases time to time as required
• Publish all reports as per occurrence & Preparation of summary as & when required
• Working on MIS, preparing the business tracker format, collating & daily employee reporting tracker, reconcile the data MTD and FTD level

• Developing strategies in line with the customer requirements for maximizing profits
• Delivering Payment & collection solution to clients
• Creating presentations for clients outlining company products and services
• Providing training for new hires on CMS Solution, sales Acquisition, and customer service techniques
• Resolving customer complaints in a timely manner to maintain customer satisfaction
• Coordinating efforts between internal departments such as Ops Team, Product Team, in order to resolving the client set up timely
• Analyzing business and sales targets using critical problem-solving skills
• Establishing and managing client relationships
• Managing the new customer acquisition, key business development & account management
• Liaising with cross functional personnel to ensure the organization’s long-term business objectives are met
• Handling the prioritization of client issues and escalation as needed to solve problems encountered
• Supporting sales team members to drive growth and development