Sales force , Spot fire, Propel and Proton , GEMS, Oracle
Dynamic Key Account Manager with a proven track record at Gati Kintetsu Pvt Ltd, Safexpress Pvt Ltd and Eqaro Guarantees Pvt Ltd as excelling in client relationship building and business development. Leveraged CRM software proficiency and exceptional sales negotiation skills to significantly expand market presence and revenue. Specialized in strategic partner onboarding and adept at transforming key account management into long-term business growth.
* Identify potential business opportunities and growth areas within the territory to expand Eqaro Market.
* Establish the natural relationship with key stockholders and potential client and parents to drive collaboration and revenue growth.
* Identify and onboard strategic partners, vendors and collaborators to enhance our service offerings and drive revenue.
* Manage and maintain strong relationship with existing partners, ensuring their satisfaction and engagement.
• Strong leadership capabilities and people management skills. Communicating and explaining to individuals & the team, what needs to be achieved for the Delivery.
• Taking ownership and following through to ensure the delivery of changes, solutions, services that fulfill the Customer's needs
• Handling live operation where decisions must be taken on the spot and actions need to be initiated right
• Follow SOPs as prescribed and provide inputs to improve the process.
• Handle the day-to-day volumes of the assigned process and ensure the given SLA meets quality
• Expert in forecasting, planning and creating new opportunities . Development of market strategies
• Relevant cargo market knowledge as well as coordination with forwarding companies and management processes
• Maintain a level of existing business and generate new business opportunities
• Handled key accounts and implemented relevant solutions to satisfy client’s queries in specified deadlines.
• Handled business retention activities using in-depth knowledge and understanding of client’s requirements, vendor landscape and industry insight.
Key account management
Client relationship building
Account management
Business development
Lead generation
Account development
Revenue generation
CRM software proficiency
Client onboarding
Sales negotiations
Business strategies
Sales force , Spot fire, Propel and Proton , GEMS, Oracle
Traveling, Reading & Learn new things
Rewarded as best performer employee from May to August 2024
* Creativity
* Taking Initiative
* Flexibility